dreamrooma.comReviews of dreamrooma.com

Response from dreamrooma.comJul 17, 2023

Thank you for sharing your feedback with us. We appreciate your kind words about the print of the rug and we're glad you find it pretty. However, we apologize for any disappointment caused by the width not meeting your expectations. We understand that size is an important factor when selecting a rug, and we strive to provide accurate product descriptions and measurements. If you would like to discuss this further or explore any possible solutions, please don't hesitate to reach out to our customer service team. We value your satisfaction and want to ensure you have a positive experience with our products. Once again, we apologize for any inconvenience caused and appreciate your feedback. Thank you for choosing our product. We have a special surprise for you as a token of our appreciation. We will be sending a small gift to your email within the next 1-2 days. We hope this gesture will help make up for any inconvenience you may have experienced.

Response from dreamrooma.comJul 26, 2023

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you find the rug awesome and that it has made a positive impression on you. We appreciate your suggestion about the backing of the rug. We understand the importance of having a substantial backing to prevent curling in the corners and ensure that the rug lays flat on the edges. Your feedback is valuable to us, and we will certainly take it into consideration as we work to improve our products. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to provide you with the best possible support. Once again, thank you for choosing our rug and for your valuable feedback. We truly appreciate your support and hope to have the opportunity to serve you again in the future We have a special surprise for you as a token of our appreciation. We will be sending a small gift to your email within the next 1-2 days. We hope this gesture will help make up for any inconvenience you may have experienced.

Response from dreamrooma.comJul 26, 2023

Thank you for sharing your feedback with us. We're glad to hear that you find the rug visually appealing and that it arrived within the expected time frame. We understand the importance of timely and reliable delivery updates to keep you informed about your order's progress. However, we apologize if the material of the rug didn't meet your expectations. We always strive to provide accurate product descriptions to help our customers make informed decisions, and we regret that we fell short in this aspect. Your feedback is valuable to us, and we will use it to improve our product descriptions and ensure that we meet your expectations in the future. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to provide you with the best possible support. We have a special surprise for you as a token of our appreciation. We will be sending a small gift to your email within the next 1-2 days. We hope this gesture will help make up for any inconvenience you may have experienced.