DreamLivings.comReviews of dreamlivings.com

I ordered may 8th 2019 and its end of june and they are telling me i should have it first or second week in july its cryz to wait this long and i still dont know if they are going to be in perfect condition once i recieve them what can i say i would never order again :-(

They send me a damage chair and they said it would take time for them response because this manufacturer has a slow process. That they will give me a discount if I want to but if I want to buy a damage item I can buy it at a second hand store. I will never buy from Dreamlivings . Think before you purchase anything from this side .

Worth the wait! I waited so long for these chairs to arrive,and I was so excited when they did, and I was not disappointed. They look and feel amazing. And they are so very comfortable. I would definitely buy again and highly recommend. Dreamlivings was by far the cheapest site for these chairs (they are offered on high fashion homes for more than $100 more than dreamlivings). I ordered them in April, they came in late June (but I expected that, they were very upfront about it). I was worried about the comfort, but the sales person I called told me this is their best selling chair, and he has one in his office, and convinced me it was comfortable. And it is. This is my proudest purchase in years! Strongly recommended

Customer service staff was great. Chairs arrived a bit damaged. I ordered 6 chairs and 3 chairs were slightly damaged. The handle at the back was not painted properly. 1 chair the handle was installed on an angle.

I gave them 4 stars only because of the long delivery time, 13 days. The pieces arrived securely packaged and were exactly as pictured. It is a lacquered piece and looks very high end. Warning, they are a bit on the heavy side, so get your furniture sliders out or help to move them in place. Everyone that has seen them loves them. I am using them as nightstands. Customer service was also very responsive to my inquiries.

A MONTH to receive my package is NOT acceptable.

My wife and I were looking for a small room chair, and we must have looked at 100 places. We finally found their Bethany chair, and it was just right. It was shipped yesterday, and I couldn’t be happier. Milan helped us rush the delivery because we’re having a house warming for my brother, and they went above an beyond to get this to us in time. It great to see great customer service, and companies that really give that extra push to create a wonderful experience. Love the chairs and we’ll be back for more in the future!

UPDATE: After I submitted my inquiry to their customer support email, I received a call back within a few hours. I spoke to one of the managers who was very apologetic and explained some of the issues that they are experiencing with the product supplier. He gave me an updated ship date that he had received from them and offered up some solutions to make it right for me. Working in the customer service industry myself, I understand the position they are in and I really appreciate the fact that they promptly responded with an update and a solution. ORIGINAL POST: I ordered an item back in February. They called after I placed the order to say that the item was not in stock with the supplier and it wouldn’t ship until May. They offered to change out the product for another one, however I was not in a rush. I foolishly said that I would wait until May. Well, May came around and I asked for an update. They responded back promptly saying that they will reach out to the supplier and send me a tracking # when it ships out. May has now come and gone, and we are halfway into June. Still haven’t received a tracking # and asked for another update today. We’ll see what the response is. My advice is to go spend your money elsewhere.