DreamLivings.comFrom Mid Century to Traditional and Classical, you'll love our collection of outdoor, indoor, living, dining, chairs, tables, bedroom sets, lighting, accents, decor and rug selections. Created a furniture experience that is superior on every level. An iconic experience powered by designers, crafted by artisans, direct to you!
DreamLivings.com (dreamlivings.com) has 120 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Furniture Stores · Indio, California
Excellent
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Showing 4 reviews with 2 stars · Clear filters
Sam
The order confirmation did not include an expected date of delivery. Each time I called, they said it had been shipped and was waiting to be delivered in a few days. This process went on for months! I began to wonder if the business was not legit. Then it was finally delivered, again, with no communication telling me to expect the delivery.
Unsatisfied C.
I ordered a furniture on DreamLivings.com and chose standard shipping, which is supposed to be 3-5 business days, but the furniture arrived after 2 weeks. After order completion, there is no shipment status or expected shipment date on the order details page. I called their support hotline several times, but each time it went to voicemail, no live person. I emailed their support multiple times, and each time they responded with the supplier will ship the furniture soon, but DreamLivings does not have the expected shipping or delivery date. It seems DreamLivings is just the platform where suppliers put up their products, but DreamLivings has no control or knowledge of product shipment or delivery.
jamie
this isn’t a knock on customer service so much as a general purchase experience, but after my purchase, i received a purchase confirmation but no additional notification of shipping or a delay in shipping or anything of the like until i messaged the seller, and this was a month after purchase. i’d encourage buyers to be proactive with checking on orders
Michelle H.
Super nice customer service but it's been several m ok ths of no delivery and no communication:( I just want my chair already
Response from DreamLivings.comDec 7, 2018
Hi Michelle, Thanks for your feedback. After checking our records, I see that we have been in communication with you regarding your chairs since you placed your order. If e-mail does not work for you, please call us and we'll be happy to help you over the phone.