Dreamland JewelryReviews of dreamlandjewelry.com

I was a loyal customer till they went from affordable, beautiful jewelry to prices that increased quite a bit. A few years back I got a $100 gift card. I spent it at Dreamland jewelry and got 4 rings. Now that would barely buy one ring. Tiny, thin pieces for $98. No thank you.

I used to LOVE Dreamland jewelry, but that was back in 2015 or so. Now? They've lost their mind! It used to be quality sterling silver jewelry for an affordable price. Now, it's sterling silver and fake rocks for $100+. No thank you.

I ordered a ring. It looks cheap and so fake. I ask if I could return. They said that they do not cover any shipping costs at all. I would have to pay for it. Even it was broken or something wrong with it you are responsible for all shipping costs. Awful customer service do not order anything from this site. Read the other reviews

I recently ordered several rings from this company. I had also previously ordered rings from them over the last few years without issue. This time around, The rings that I received were obviously the wrong size as they were a size bigger than the rings I normally wear and they wouldn't even go onto my fingers. I called the customer service number for the company and explained the dilemma the day after I received the rings in the mail and I was told that I needed to send them back at my cost. I feel this is poor customer service as obviously the wrong sized rings were sent to me and being it wasn't my error, I don't feel it's my responsibility to pay for shipping to return their product. I was instructed if I wanted to escalate the issue to email the company along with pictures, which I did with the received rings as well as rings that I had purchased from them in the past. I received an email back with their stated return shipping policies and nothing else. Not only will I not pay for the shipping and have requested a free shipping envelope yet again, But I will never shop with this company again and I will make a concerted effort to inform all of my friends and family to avoid this company in the future. Don't waste your money. They do not stand behind their products and have terrible customer service.

I ordered a ring 45 days ago. Money taken from my account same day. Still no ring or response from company. I would advise to shop elsewhere

How is the quality of the jewelry is it genuine gold? That they sell? I’m very anxious because I’m thinking of buying jewelry for my stepdaughter and she’s highly allergic to fake jewelry.

I paid extra money for international express post on the 28th July meaning I should have received the items by the 10th or 11th August. No rings, no accountability and now that I am demanding a refund, no response and here we are a month later!!! Dodgy dodgy dodgy!! Avoid at all costs!!!

First and last time buying from dreamland. They have you pay shipping cost to get the items. If you need to return an item for any reason, you have to pay to ship it back. They then refund you minus the shipping cost for both ways even if the product is defective. Will never buy from this company again. I will stick to Amazon since you don't pay shipping either way.