Draft2DigitalReviews of draft2digital.com

The founder seems like such a nice guy on the interview... Yet, the customer service seems abysmal... IDK, maybe I just got unlucky.

I told Draft2Digital to close my account yesterday. I also told them to keep any royalties my books generated and that I'll just write the loss off as I just wanted to break off with them as quickly as possible. And any future notifications from them are now routed to my Spam Folder. Just a bad experience with them overall.

I originally published with Smashwords and was happy enough. Then, it got bought by D2D, and I was forced over there. I have no idea how to use it or integrate, but I was just looking at my account on D2D, and they basically steal all my royalties. With Smashwords, I made money. With D2D, I owe THEM money! Their user interface is shocking; unreadable and unusable. So I don't know what my stolen money is even paying for. It's *so* disgusting, I just delisted all of my books so I wouldn't keep being charged by D2D. Independent Writers, like myself, just enjoy our small royalties and audiences. My best option now, is just to publish on my own website, and stop being betrayed by unstable "services".

I am writing this to expose a highly abusive practice by Draft2Digital. Recently, my account was abruptly closed under the generic excuse of "low content." My books contain real, original narrative text and do not violate their content guidelines.However, what is completely unacceptable is that after the account was flagged, I formally requested the deletion of my account and demanded the payout of my accrued royalties. Draft2Digital is now withholding my money and refusing to pay the legitimate royalties earned from sales that occurred BEFORE the account issues.Withholding earned funds from independent authors constitutes unjust enrichment. According to Draft2Digital's own policies regarding account closures, they are responsible for ensuring final payments are processed correctly. I am not accused of fraud, identity theft, or copyright infringement—yet they are keeping the money my books legally generated.I highly advise indie authors to be careful. They can close your account overnight without human review and trap your hard-earned money. I demand that Draft2Digital contacts me immediately to provide my final sales report and release my outstanding payout.

A joke company. Anyone who signs up with them will regret it. I just got an email from them saying I have a negative account balance when I never even tried to do anything with them. Totally hilarious.

The worst company I ever used a service of. If I could rate this company lower, I would.

My experience with Draft2Digital was disappointing and confusing. I joined the platform, paid the $20 activation fee, and uploaded a professional hospitality guide series. Two of my books were initially published through the platform, but were then abruptly removed along with the rest of the series. The first emails I received were vague and referred to issues such as “low-content” or automatically generated material, without clearly explaining what specific content in my books was supposedly problematic. After contacting support, I was later told that Draft2Digital does not accept guide books of any sort or cookbooks. That clarification made the earlier emails even more confusing, especially as two of the books had already been published before being removed. It was also difficult to understand because Draft2Digital requires publishers to select BISAC subject categories during the upload process, including categories that describe the actual subject and type of book being submitted. Their own publishing guidance explains that these categories are used to classify and place books with retailers. Being allowed to categorise and submit the books through the platform, only to later be told that guide books as a category are not accepted, was therefore hard to reconcile. The books are professionally produced and are also published elsewhere, which made the sudden change in treatment particularly strange. In the end, Draft2Digital is simply not suitable for the type of books I publish. The $20 activation fee was therefore wasted, and in hindsight I should have read the public reviews more carefully before joining. I have now requested that my account be permanently closed. I believe the experience would have been much clearer if the platform had explicitly communicated at the point of submission that professional guide books would not be accepted, rather than allowing the books to proceed through categorisation and, in two cases, publication before later removal.

I had 10 books published on D2D, mostly novels, a short story and some paranormal experiences. Then I decided that it would be good marketing to publish some kind of picture book that most people would be interested in. So I made one of AI generated artistic nudes. That was rejected because of being too explicit. So I reworked it and that was rejected because any nudity and even a hit of eroticism, such as focusing on a breast, even if it's covered, is forbidden. So I gave up on that and simply made a book on couples doing romantic things. That was via AI simulated paintings from various periods. The then told me AI is forbidden and closed my account. Amazon had no problem with my content. Neither did Lulu. I found D2D to be unreasonable.