We put authors first so they can make their self-publishing vision a reality. SAY GOODBYE TO COMPLICATED FORMATTING. Your style guide is our style guide. And if you don’t have a style guide, that’s okay too. Just get us your manuscript and we’l...
Draft2Digital (draft2digital.com) has 228 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Nadia M.
D2D is a scam and a waste of time. They will terminate your account without giving you warning or a proper reason. Ever since they acquired Smashwords they feel like they have a monopoly and can therefore treat authors with contempt and disregard.
Sion F.
They're a self-righteous company whose customer service is "never in the wrong." Worse yet, their website looks like it came out of the 1990s and is beyond clunky. But even worse yet? They try to nudge you into using their own formatters, which create a less-than-generic product. I would avoid them at all costs and would roll with something that's more updated and far more professional. Will be leaving them soon.
customer
I have been on the Draft2Digital platform for a couple of years. I added a book as a test and according to them a few copies sold. This year I went to look at collecting funds from the sales and completed the tax interview. When I asked for an update because the process was taking a long time, they claimed that hundreds of frauds were committed on their platform from my registered business address and closed my account permanently without offering any solution. They called it "permanent probation". Basically they flat out lied to cancel my account and didn't pay out what was owed. The business address is not fraudulent and I haven't had issues with any other provider. It seems like something they have been doing to a lot of people from several reviews that I have seen. They need to be careful that they don't get sued.
Antique D.
Terrible company please stay away from them they NEVER email you back when reaching out to support. I reached out them over a week ago and sent two emails within that week and then they reply days later disregarding my questions and only telling me not to send 2 messages and wait a for reply on the first one. and then they delisted my books without ANY reason or NOTIFICATION at all. Piece of crap company, don't use them its for the better of humanity that they go out of business. I hate companies like this and you should too. Also Still NEVER heard back from support on any of my questions to this day. STAY AWAY!!!!
Darrin E.
I wish there was a zero star oprion to choose. Do NOT use D2D. I am fortunate to fimd out in less than a week that they are a really bad company. Customer service is poor, staff sent hoatile and venomous emails and the CEO supported this behaviour. If you want lots of drama, use them otherwise stay well away. You have been warned
HappyCatz
I spent days reading their website knowledge base, re-formatted my entire manuscript for their narrow choice of POD trim options, created front cover art, completed all the required details, then uploaded as requested - only then to find out that they don't do colour! This was not stated anywhere on their website! WASTE OF TIME.
Mark F.
DO NOT USE D2D! They have just blocked my book, given a generic reason for why (which doesn't actually make sense and isn't true). And now I've just seen all of the reviews on here about it being a scam and I totally believe that now. Don't bother using them
Hillied
DONT PUBLISH YOUR BOOKS WITH THEM..THEY WILL LOCK ACCOUNT AND YOUR BOOKS ARE STEAL.
