Karen
Disappointing admin support
I absolutely love this app but unfortunately have had a recent experience that has left a bad taste! I decided to change from a monthly subscription to an annual which resulted in 2 payments coming out of my account on the same day - I requested them to add a month to the 12 months rather than refund the 1 month. Response “we can’t do that”. This is extremely disappointing. I really want to recommend the app to my friends but now feeling uncomfortable to do so.