Dovly AI is shaking up the credit game with an AI engine that builds, fixes, and protects your credit—100% free. We’re breaking down barriers to financial freedom and helping every American boom.
Dovly AI (dovly.com) has 697 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
dovly.com
Website
dovly.com
Category
Investments & Wealth
Location
Scottsdale, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Hi Alberto, we take this feedback seriously and would like to clear up any confusion. It appears there may be a technical misunderstanding regarding how your credit tradeline is labeled on official reports. I have just sent a personal email to you with specific steps to help us verify this together, and I am committed to finding a manual resolution for you once we confirm the details.
Please check your inbox so we can resolve this immediately.
NY
Not Y.
COMPLETE WASTE OF MONEY!!!
COMPLETE WASTE OF MONEY!!!! absolutely nothing you can’t do yourself for free in 10 minutes. They’re simply disputing your credit just like you can for free.. yet they make you wait months before everything finally goes through to squeak more money out of you. WASTE WASTE WASTE
Response from Dovly AIJan 26, 2026
We tried to locate a profile for you but do not have enough information to find your account. We ask that you reach out to support via email at [email protected] to discuss your account in more detail.
While anyone can certainly mail a letter for free, Dovly was built for those who want a more sophisticated, hands-off approach to their financial health.
We aren't just a dispute service; we are an advanced credit engine designed to track, manage, fix, protect, and build your credit all in one place. Our AI doesn't just 'dispute'; it strategically manages the entire lifecycle of your credit profile—from 24/7 monitoring and fraud protection to automated building tools and reporting that a manual 10-minute process simply cannot replicate.
We prioritize accuracy and long-term stability so our members can focus on their lives while our engine handles the heavy lifting.
PE
Peeps
I feel like Dovy AI is a scam
Dovy IA has contacted trustpilot asking that my review be removed. They aren't concerned with my terrible experience with dovey ai they just want to silence critics. I paid for the premium membership and after a month no updates on the items disputed. The dovy ai app said the items were actively being disputed. So after 30 days with no updates I went direct to the credit bureau website and it showed no items were currently being disputed. I feel like this company stole money and wasted my time During my membership my credit score went down every time they updated my score. I would not advise using this company. No customer service. No one to contact. Terrible experience.
Response from Dovly AIDec 4, 2025
Peeps, we sincerely apologize for the terrible experience you described regarding your premium membership, lack of updates, and dropping credit score.
We want to clarify that our only reason for using the official Trustpilot tool to request more information was to locate your account and address these serious issues immediately. We were not attempting to silence or remove your review.
We have conducted a thorough search and still cannot locate any client file matching your review details as all we have is "Peeps". Without a verified account, we cannot investigate the dispute status, the billing issues, or the lack of customer service you reported.
To resolve this situation and investigate the claims that money was stolen and time was wasted, you must contact us directly with the necessary verification details (full name, email, or account number). You should contact us promptly via email at [email protected] or live chat with us on our website.
We are here to help all genuine customers and look forward to hearing from you.
SP
Sam P.
Think twice about using this app and AI I found it a downer
When I started this journey and purchased the pro version of this crappy app and AI I was looking for a boost in my credit score. I started out in the mid 700s now my score has dropped 90 points. There has not been a single day with this AI induced app that my score improved and the money that I’m paying useless for it to help me, it appears that it is doing the opposite.
I am not happy with the results and I would think twice about using this company
Response from Dovly AIDec 8, 2025
Thank you for sharing your experience. We’re sorry to hear that you haven’t seen the progress you were hoping for, and we want you to know that we’ve been trying to reach you directly by phone and email so we can go over your account together. We haven’t heard back yet, but we are ready whenever you are.
When we reviewed your recent credit activity, we found several factors—such as new accounts reporting, increased balances, and higher utilization—that can cause significant score drops. These changes are separate from the dispute process and often explain sudden decreases, even when corrections are being made in the background. Your account also shows multiple successful removals and active disputes still being worked on.
We know how disappointing it is to see your score go down instead of up, and we want to help you understand exactly what’s affecting it and what can be done from here. Our team would love the chance to speak with you and answer any questions you have.
You can reach us at [email protected] or through the in-app chat. We hope to connect soon so we can continue assisting you.
PM
Phillip M.
I had to write another review
Based on my personal experience, the service only handled one dispute at a time, and the remaining items were scheduled out over a long period. This made the overall process much slower than I expected and resulted in higher costs for me.
I recommend that anyone considering this service carefully review the terms, timelines, and billing process so you understand exactly what you’re paying for. I also encourage reading a variety of reviews to make an informed decision.
I’m sharing this so others know what my experience was like. I would not recommend this company at all.
Response from Dovly AINov 25, 2025
We regret to hear your process was slower and more costly than expected, and we apologize for any frustration this caused. While we often approach disputes sequentially to maximize success, we need to review your specific account, plan timeline, and billing details to address your experience accurately.
However, as with your previous review, we are still unable to locate any client account matching your details, and you did not provide the requested verification information when prompted. To properly investigate the claims regarding your service speed and costs, you must contact us directly to verify your identity at [email protected]. We are committed to resolving this for verified customers.
NW
natasha W.
Don't trust nothing AI
This place is full of shit they took my money twice in one week and said it's non refundable so don't believe those false reviews and i canceled and they still took my money Don't trust this site check the BBB and see they reviews also
Response from Dovly AINov 25, 2025
We take accusations of unauthorized billing and fraud very seriously, and we apologize for any poor experience you've had.
We have checked our records and are unable to locate any client account matching your review details. Furthermore, you did not provide the necessary information when we reached out via Trustpilot to verify your identity.
If genuine, these billing issues require immediate attention. To locate your account and ensure your funds are handled correctly, you must contact us directly with your full name or account number at [email protected]. We are committed to resolving this for all verified customers.
DU
Dustin
No movement in 3 weeks
No movement in 3 weeks. Credit score never improved.
Response from Dovly AINov 12, 2025
We sincerely apologize for the lack of movement and improvement you've experienced, Dustin.
We have searched our system but cannot locate your account using the information provided. We also did not receive a reply to our request for details.
To investigate this immediately and resolve your concerns, please contact us directly with your full account details at [email protected]
JO
Joe
Bait and switch
Bait and switch. Company touts unlimited disputes with paid account. When I did this, they failed to open ANY more disputes in three weeks, until I called and asked them. This is really not clear and screams scam. They just want you to pay. When you do, they try to make you feel like you got duped by saying it’s a “bonus.” Even most recent Apple reviews show clients having issues.
*After 40 minutes on the phone, the rep asked me if I would remove any negative reviews if they were to refund me. This seemed to be the only way to get refunded, despite them admitting that they did not provide the service AND cancelled my account. This is a FTC violation to make a refund based on a promise to remove reviews.
-In response to the nice, but canned response from Dovly. I spent nearly an hour on the phone with your customer service on Monday, in an attempt to delete my account. I was told someone would email me and they did not. I’m not spending another hour on the phone with you. You have my email from this review, which is enough to pull up my account and read any notes, or listen to the call where your rep asked me if I would be willing to delete any reviews for a refund, which I declined.
Response from Dovly AIAug 6, 2025
We’re sorry to hear about your experience and appreciate you taking the time to share it. We take feedback like this seriously and want to clarify a few important points.
Dovly does offer unlimited disputes to Premium members. However, disputes are submitted in a specific sequence and cadence that’s designed to optimize results. This pacing is intentional, built into our AI-driven system, and is a core part of how we get effective outcomes. That said, if there was any confusion or if you didn’t receive clear communication, we apologize — that’s on us.
Regarding your refund concerns, we want to be clear: refunds are never contingent on removing a review. If it came across that way during your interaction with our team, that’s not acceptable and does not reflect our policies. We are reviewing the call to address it internally.
You should not have had to follow up multiple times to get clarity or resolution. We are reviewing your account and will follow up with you directly by email.
Thank you again for bringing this to our attention. Your feedback helps us improve. If you are open to a further discussion with a supervisor, please reach out to us.
The Dovly Team
