D'or24k cosmeticsInnovative Skin Care Solutions for Today’s WomenWe specialize in and offer one of the most complete lines of guaranteed effective, luxury skin care products designed to help keep your skin looking healthy and youthful for many years to come.PLEASE READ BEFORE REVIEWProducts purchased from a 3rd party store, mall, kiosk, spa or distributor salon must be returned to the same place you bought them, and all returns and exchanges are subject to individual store policy. Those stores are Individually owned & operated and not associated with D'OR24K COSMETICS LLC the Brand. We don't control or manage their sales ethics & merchant accounts. D'OR24K COSMETICS LLC Sells only online! So please before reviews check your receipt and find the right company you purchased from to review.
D'or24k cosmetics (dor24k.com) has 286 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Georgina S.
Nothing comes out of the syringe!
Response from D'or24k cosmeticsJul 6, 2023
Hi Georgina, sorry for the inconvenience. Can you please call or email the corporate offices to assist you with your concern? You can reach us at [email protected] or by phone at 305-760-2490. We look forward to promptly resolving your issue.
Camille I.
I went for a Facial at Beauty Fizz in Ocala. They wanted to sell me the gold mask which is online for 299.00 for 2,500.00! I just kept saying no. He said oh you will need more than a few facials. Well great and thank you but before I said “no” you told me what beautiful skin I had.
Response from D'or24k cosmeticsJul 6, 2023
Hi Camille. DOR24K The brand selling only online at www.dor24k.com we do not offer any facials at "Beauty Fizz in Ocala" other locations that sells DOR24K products, Are not related to the brand merchant or employees, And are privately owned and operated. If you check your receipt, you will see the company name from which you purchased our products or services.
Elizabeth E.
I was passiny by a shop called Lioness beauty bar in Bramalea city center in Brampton Ontario Canada yesterday, and two sales men called me in and aggressively convinced me to buy a bunch of D'or24k products for $2,046. I had a funny feeling of doom the whole time and told them i needed to research the products before I paid as I'd never heard of them before but they didn't let me. They kept pushing until I gave in and paid even though I told them I wasn't working at the moment and couldnt afford it. Now i want to request for a refund. because I honestly cant afford to spend that amount right now and I'm not even sure the product would work. Please let me know how i can go about getting my refund. Those salesmen are really the worse and it almost feels like i was hypnotized!
Response from D'or24k cosmeticsJul 3, 2023
Hi Elizabeth. DOR24K The brand selling only online at www.dor24k.com other locations that sells DOR24K products, Are not related to the brand merchant and employees, They are privately owned and operated. If you check your receipt you will see the company name you purchased from.
Anthony B.
The website is well structured and customizable.
Jacob B.
The new formula for the D'OR24K Prestige Passion Fruit and South Sea Pearl Body Butter is absolutely horrible. Smells terrible and feels nothing like the original formula. I do not recommend it.
Response from D'or24k cosmeticsJun 22, 2023
We'd like to inform you that our Customer Service team from the corporate offices has been attempting to reach you to assist with your concern. A voicemail was left on your provided contact number. If it's more convenient, feel free to email us at [email protected] or call us back at your earliest convenience 305-760-2490. We look forward to resolving your issue promptly.
Margie De M.
I sent an email to customer service with pictures! What are you trying to pull? What you sent to me was pure crap. It is not like the original. I ordered the Energizing Passion Fruit Body salt Scrub. Order # 2692 June 15th. I have the original as on your website with the gold lid and the crystals that smell great! You sent one in a different package nothing like the one on the website I want a full refund and I will be reporting you to the better business bureau! This is the second time!!!!
Response from D'or24k cosmeticsJun 26, 2023
We'd like to inform you that our Customer Service team from the corporate offices has been attempting to reach you to assist with your concern. A voicemail was left on your provided contact number. If it's more convenient, feel free to email us at [email protected] or call us back at your earliest convenience 305-760-2490. We look forward to resolving your issue promptly.
Patty M.
Very upset !!! Went for a facial in late April. Was pleased and bought product. I cant even say how much I spent. Got home and realized they did not put in one of the products so I returned to the store in May. I have signed receipts for 6 free facials and a year to bring in my products and would refill for a full year. Went to Center Stage location in Miramar Mall in Estero Florida.Just outside of Naples. Store completely closed. So I am screwed!!!I have contacted the manager who’s cell phone I have and have left a few voicemails for him on what I can do or where I can go to make this right. I did miss a call back but as of today June 16th 2023 I trusted this company so beware this may happen to you !!!!!!!!!
Response from D'or24k cosmeticsJun 19, 2023
Hi Patty can you please email us to [email protected] with your receipt and location name. so we can better assist you.
Sheila
I I love your products! Unfortunately, living in Canada I had to pay huge import fees equal to the purchase price! I will wait until I am back in the states, hopefully later this year to reorder.
