customer
Y’all have never let me down!!!
Y’all have never let me down!!!
Response from Door ResourcesJan 17, 2022
Thanks for the great review! Jon Graves Retail Manager Door Resources

At Door Resources we are proud to offer quality, genuine parts at competitive prices. Family owned since 1987, we have grown to be one of the most trusted names in the industry because of our commitment to provide the best parts and services possible. Through the years we have kept the same family owned business principles that our customers know and expect. We are happy to pass on three generations worth of knowledge and experience to you. Regardless of the size and scope of your project, we have what you need for commercial, industrial and retail properties.Mission StatementOur mission is to provide the highest quality parts and services from a knowledgeable, courteous sales and service staff. It is our goal to meet or exceed our customer’s expectations. By doing this, we expect to create customers for life.
Door Resources (doorresources.com) has 769 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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769 approved reviews, newest moderated first
customer
Y’all have never let me down!!!
Response from Door ResourcesJan 17, 2022
Thanks for the great review! Jon Graves Retail Manager Door Resources
Morgan
Doors look great, technicians were quick and efficient.
Response from Door ResourcesJan 17, 2022
Thank you for the great review! Jon Graves Retail Manager Door Resources
MFS
Great job and product.
Response from Door ResourcesJan 17, 2022
Thank you for the great review! Jon Graves Retail Manager Door Resources
Disappointed C.
Okay, so I am changing my rating to a 4 out of 5 because the owner cared enough to reach out to me about my experience and APOLOGIZE for my inconvenience. This means a LOT to me because he could have just ignored my experience and lost a customer. Thanks Sir for making me feel like a valued customer! The locksmith came to our location and changed all the locks requested. Unfortunately, he did not bring enough keys to make duplicate copies. He instructed me to go to the shop the next day and they could make the keys for me. This was disappointing because he knew he was changing the locks for a business and I believe he should have been more prepared to service us. When I asked why he wasn't prepared he simply stated that he didn't go stock his truck before coming to my appointment.
Response from Door ResourcesJun 29, 2021
I am very sorry for your experiece. It is our policy to provide all the parts required to do the job to our customers satisfaction onsite. We should have went to our shop to restock and made a return trip to provide the extra keys. I have spoken to our locksmith that was at your site to ensure this does not happen again. If there is anything we can do to make it right, please let me know. Thank you for your business and we will do better in the future. Thank you Dan Sullivan Owner Door Resources cell 404-787-4463
judy C.
They responded promptly and fixed my problem
Response from Door ResourcesJan 17, 2022
Thanks for the review and for your business! Jon Graves Retail Manager Door Resources
Gregory C.
Job was done very well the installers were great Mr. Philip was very professional and always answered my questions. Thank you for a job well done.
Response from Door ResourcesJan 17, 2022
Thanks for giving Philip a great review! Jon Graves Retail Manager Door Resources
UFP D.
DAN IS MY HERO
Response from Door ResourcesJan 17, 2022
Thank you for your business and the great review! Dan is the man! Jon Graves Retail Manager Door Resources
Michelle Best S.
Quick, and professional!
Response from Door ResourcesJan 17, 2022
Thank you for your review! Jon Graves Retail Manager Door Resources