donpablocoffee.comReviews of donpablocoffee.com

I waited a year and got no coffee. I kept calling them and they said it would be soon but it never showed up. It was a $220 order and I think all he's doing is making interest on people's money. I will never order from these people again. The coffee is great but the owner sucks. This is nothing but a scam. If you really like the coffee buy it from Amazon.

I ECHO WHAT OTHERS HAVE REPORTED HERE. I ORDERED FROM THE SITE AND WAITED, AND WAITED, AND WAITED. CONTACTED CS ABOUT THE ISSUE AND HEY,, HEY,, THE OWNER OF DON PABLO WROTE ME AND THREW OUT THE SUPPLY CHAIN THING. NOW WAIT,, IF THE SUPPLY CHAIN IS TO BLAME FOR FOOLS WHO THOUGHT THEY WOULD PURCHASE DIRECT GETTING COFFEE,,, THEN WALMART, TARGET, AMAZON ARE LIARS. DON PABLO IS DEPOSITING YOUR MONEY AND MAKING INTEREST OFF IT UNTIL YOU WANT IT BACK.. DON'T BE FOOLS.. BUY FROM ANYWHERE ELSE.

Ordered over the years. Great coffee but delay in shipping gets worse every time. This time it has been a month. Called and told supply chain issue and offered a refund. Cancelled the order and received an email verifying cancellation. Now to see if I get my money. I did notice that the weekly promotional emails that I have been getting for years suddenly stopped. Not sure if just me? Not a good sign. Buy at a store but not recommend buying from their website.

I want to add a comment to my previous review of 02-26-26. Why does Don Pablo send emails to their customers, if they cannot deliver....I should unsubscribe from their emails. It is frustrating & insulting to their customers.

Apparently this is an ongoing problem with donpablo. I've ordered coffee several times before and never had a problem till now. I placed an order on Nov 9 2025 and now Dec 10 and still no coffee. I reached out to them after 3 weeks and was told it would be sent in about a week. Haven't received it yet so just informed them to refund my money. I won't be ordering from them again. This is poor b usiness. If this continues they will be going out of business.

I refuse to ever order from this company. It was my first order, paying $60+ for coffee. Had high hopes but after 3.5 weeks with no delivery, I reached out to them asking where my order was. They made excuse and told me its common to wait 3-7 days to fulfill an order. Um sure, but I had been waiting 3.5 weeks. Then they said it'd be at least 1.5 weeks til they shipped. So 6 weeks of waiting... for coffee? Nope. I canceled my order. Hoping to see my refund tomorrow. What a pathetic excuse for a company. Never again and I'll NEVER recommend them. Customer service is awful.

Good coffee but don’t expect to get your order in a timely manner. Just cancelled our last order after waiting 6 months, yes 6 months with repeated assurances it was on the way. It wasn’t.

I love their whole bean decaf and I order the 5lb bag plus a 1lb bag, but I am coming up on 4 months waiting for my order. I just keep getting emails saying they have supply chain issues. I have called numerous times, but no one gives you any information onthe phone they just tell you they will send your message to shipping and have them call you, but of course no one calls back. I am debating on getting a refund, but I keep thinking ok maybe it will come soon. If I get a refund it will put me at the back of the line. In the mean.time I tried a different brand and it was terrible. I am now used to the strong chocolate and honey notes in this coffee. It is also a medium to dark coffee and the other I ordered was medium with fruit notes.