donpablocoffee.comReviews of donpablocoffee.com

I like the coffee, but waiting 2 months for my order to be sent is not acceptable. This is not a one time occurrence. It has been going on for well over a year and a half.

Orders kept coming slower & slower Of course they take your money upon ordering Last order was 7/18/24 Cancelled order 8/30/24 'Supposedly' refund coming Up until today, unless I contacted them, THEY NEVER contacted me at all, even after complaining Same excuses every time, saying in a few days, etc. I see they pinged my account on that day Friday or possibly slightly later... Where's my money back for 2x 5# beans ??? David

Wish i had read reviews first. Waiting three weeks and still no coffee with same response others have received. No returned phone calls. Requested refund. No response yet. I will report a problem with credit card company.

Don Pablo coffee has the worst customer service inasmuch as getting the actual coffee that was ordered. I placed an order 6 weeks ago and still haven’t received it. I called and received the same excuse that I received the last 2 times I called. The company received a large order and they’re behind because they roast the beans daily for fresh coffee. Unacceptable!! Let’s see now how long it takes to get my payment credited back to my card since the company charged my card the moment I placed the order rather than charging my card when the item ships! Will never use or recommend this company again.

3 weeks and no order shipped, no email, no refund. Be aware that this is a scam or fraud company.

They cannot provide a consistent fulfillment on product ordered. Don Pablo has been sitting on my money for nearly a month with no indication that this order will ever be completed.

This is the second time Don Pablo has made me wait. It’s been a month since they charged my card and no coffee. Last time it was two months. Wouldn’t it be nice if their website stated “out of stock” instead of taking my money for one to two months before shipping? Unacceptable.

After 20 days I finally canceled my order…now we’ll see how long the refund takes…