DonorPerfectReviews of donorperfect.com

DonorPerfect has been an amazing database for all our donor information, gifts, outreach connections, etc. The Reports are plentiful and the extra resources are always improving!

Donor Perfect has been delivering great service and a great product for us for years.

Every single time I reach out for support or with a question, the DonorPerfect team jumps in to help and quickly respond. If they don't have an answer right away, the work on getting you an answer as quickly as possible. They also continue to upgrade to meet needs for fundraisers like having immediate thank you letters/emails for each gift easily mail merged.

Donor perfect support is stellar. They are always super fast in responding via chat and phone and they are always knowledgeable and able to clear explain the step by step process of what I need to accomplish. They are also polite and friendly--I know I am speaking to a real human being and that is encouraging when you don't know what the heck you're doing and in need of some hand holding.

I've been using DonorPerfect for almost a year now and have enjoyed the product and process thoroughly. Having used another fundraising platform prior, I have found DonorPerfect to be far superior in ease of use and results. Data entry and management is straightforward and mail merging is a much simpler process than I was using before. The spreadsheets I generate are exactly what I need and customizable when called for. For our small non-profit, DonorPerfect is well, perfect!

We are very pleased with our choice of Donor Perfect. Their software provides a very robust product to meet the needs of many development offices. Their customer service, training and knowledge is second to none. They also continue to provide improvements to their product.

I mostly recommend DP to my contacts because of their great customer service. Whether by phone or chat, I have had only great service and my questions are always answered. Their in-person workshops are also hugely helpful.

I have been working with donor databases for a long time. As in, I started working with MS-DOS software. DonorPerfect is hands-down my favorite. We've had it for about two years now, and I am even more pleased with it now than I was at the beginning. First of all, it is HIGHLY intuitive. We have users at many levels of technical literacy, and the across-the-board comfort level is pretty stunning. Things MAKE SENSE: Menus are sensibly organized; fields are clearly and accurately labeled, reporting is logical. Barring some internet outages on *our* end, there have been VERY few times when we were unable to access DonorPerfect. (The mobile app covers a lot of those oops-the-wifi-is-out needs, too. It obviously doesn't do everything you can do on your computer, but it's VERY VERY NICE.) Even in our small shop, we routinely used to run out of available seats with our previous database. Not a problem with DonorPerfect. You also have a high degree of control. Add fields! Rename fields! Use the screen designer! It's also striking how well they debug their updates. I am so painfully used to a new feature completely borking something useful... but DonorPerfect does an excellent job of making sure things FUNCTION before rolling them out. Wild, huh? It just WORKS. Reliable as the ground. The migration was shockingly quick and easy (and yet thorough and thoughtful). I do recommend springing for the teleconference training. While the support materials are EXCELLENT, having a personal walkthrough is totally worth the investment. Tech support is amazing. They are responsive, respectful and friendly, and know their stuff COLD. I should also note that their business practices are wonderful. Pricing is transparent. There are no games. It's refreshing after our experience with Unnamed Database Behometh. I heartily recommend DonorPerfect. It's powerful, nimble, and stable. And some darned great people work there.