DonahughshopReviews of donahughshop.com

I wore the glasses maybe 4 to 8 x in the last 2 years and went to use them and noticed 2 big bubbles in each lens emailed company and they said sorry out of warranty but would be happy to sell another pair at a discount...total junk never again!

Very disappointing experience. The glasses are poor quality, and the customer service has been even worse. Returning or replacing an item is unnecessarily difficult and feels like a massive hassle. I returned my glasses because the quality was not what I expected, and the lenses were actually hurting my eyes. After contacting customer service, it took three days just to receive a return label. They received my return three weeks ago, and I still haven’t received my refund or even a clear update on when it will be processed. Based on my experience, I would not recommend this site. The entire return and refund process has been extremely frustrating. Be cautious before ordering.

Garbage company that never actually sends out their products. The website is false advertising from a shipping perspective. This is a complete scam and this company should be reported as such on all social media platforms in which they fleece their customers,

Ordered glasses on 5/23. The website clearly stated 5-8 business days. As of 6/18, I do not have my glasses. The tracking number associated with the order shows USPS is awaiting a 3rd party to deliver to them the package of which there has been no update or movement since 6/10. I have contacted their customer support multiple times and have not been given any solid timeframe in which to receive my order. This is a drop shipper and they do not disclose that any where on the site. DO NOT WASTE YOUR MONEY HERE.

I Still haven’t received my glasses. I’m in Miami Beach Florida USA. Customer Service is Horrible. They told me to be Patient and wait 2 more days. I’ve already waited longer than expected delivery date. Just be Transparent and tell me what is going on with my order. Don’t pacify me. I hope they are Worth it. I know they are reasonably priced, but don’t offer quick delivery if you can’t fulfill that promise. This is why people use Amazon.

They have the worst customer service! I bought a pair of sunglasses and then had to reach out to them 8 days later as they still hadnt shipped. Its been almost 20 days now and still no glasses even though I am promised everyday they will be there. Do not advertise 5-8 days and then make the customer call you to ask where it is. You sure took my money with no problem. It didnt take you 5-8 days to take that from me. That is the problem today customer service sucks any more and its ok! We take it and let this BS Stand. BUY YOUR GLASSES FROM ANOTHER COMPANY AND SAVE YOURSELF A HEADACHE!!!!!!!

The prescription is completely off. The frames are not bad, if the prescription worked, i would have kept them for the price. Turns out that i only get a small percentage of the prescription cost back- there is nothing wrong with my prescription, I have other glasses with the same prescription and I see perfectly. I am awaiting a return label, not confident it will be received. By the way, doubt the ship from USA, they use a local shipper to mail vianUSPS but the usps label is made over a week before the local shipper, which is no more than 20 miles from my house delivers the package to usps- clearly waiting for the package to arrive from China.

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