Domi Outdoor Living Reviews | Read Customer Reviews of domioutdoorliving.com

Domi Outdoor Living Reviews | Read Customer Reviews of domioutdoorliving.com

Domi Outdoor Living reviews

Showing 206 reviews with 5 stars · Clear filters

Robert C.
Apr 6, 2026
Excellent but time consuming.
Don’t get me wrong, it took me 2 8hr days with one helper to put it all together and an extra hand would have been great but I was able to do it. Plenty of extra nuts and bolts in case you lose some and directions were perfect. Just follow them to the tee. Quality is top shelf. My suggestion is plan on spending an hour pulling the protective film off of the roof panels before you start the top. Do it on a warm day, it will come off easier. I would definitely buy this again and highly recommend it.
Response from Domi Outdoor LivingApr 7, 2026
Really appreciate the honest review. The tip about the roof panel film on a warm day is gold. We also recommend using heat-dryer to warm the plastic film first to peel it off- it would be easier. Glad it worked out well for you — sounds like a solid buy!
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john P.
Apr 4, 2026
the quality of the gazebo we purchased…
the quality of the gazebo we purchased was exceptional. we had a few assembly questions that were answered by your reps via email. the only hassle was getting all the plastic film off of the panels. there should be a better way to protect these without having to spend hours removing this film
Response from Domi Outdoor LivingApr 5, 2026
We appreciate your honest input regarding the plastic film on the panels. We understand how time-consuming and frustrating that removal process can be, and we apologize for the inconvenience it caused. Your suggestion about finding a better protective solution is very helpful, and we’ll share it with our R&D Team for future improvements. If there’s anything else we can assist you with, pls don’t hesitate to reach out. Thank you again for choosing our product and for taking the time to share your experience:)!
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Robin M.
Apr 4, 2026
Beautiful addition to our deck
The delivery was swift, less than a week. The quality of the product is good. All parts were in the packaging with no missing pieces. The installation was moderate. Not difficult just tedious. My husband and son-in-law put the gazebo together in 5 days with my 64 year old husband doing 80% of the work by himself. Our gazebo is large 14x24 so it is larger than the average size. Of note: the directions say to unpack all boxes before you begin. That is not always possible due to space constraints and weather. His suggestion would be to better label the outside of each box for content. The gazebo is up, finished and beautiful. Highly recommend.
Response from Domi Outdoor LivingApr 5, 2026
Thank you for sharing such a detailed and helpful review! We're glad to hear the delivery was swift, the quality met your expectations, and that your gazebo turned out beautifully. It’s great that your husband and son-in-law were able to get it assembled—especially impressive that your husband took on most of the work. We also really appreciate the practical suggestion about labeling the inside parts on the outside of each box, especially for larger builds like your 14x24. That’s valuable feedback we’ll be sure to pass along. Thank you for the high recommendation, and enjoy your new gazebo!
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Larry B.
Apr 3, 2026
Concealed damaged.
The gazebo was received with a damaged post. A quick email requesting a replacement, and new post was delivered quickly. Great customer service.
Response from Domi Outdoor LivingApr 4, 2026
Thank you for your understanding and for sharing your positive experience. We're glad we could quickly resolve the issue for you. Pls don't hesitate to reach out if you need any further help.
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John W.
Apr 1, 2026
There was great communication as well…
There was great communication as well as delivery was prompt!
Response from Domi Outdoor LivingApr 3, 2026
We are so happy to hear you say that! Will continue to work hard to maintain good communication and qucik delivery:)!
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Joe T.
Mar 30, 2026
Had a material defect they replaced it…
Had a material defect they replaced it immediately Went together according to directions very well one tip would be to have a little longer screw for the four corners of screen on top do the corners first then the middle screw.
Response from Domi Outdoor LivingApr 3, 2026
Thanks for sharing your experience! Glad to hear our after-sales team replaced the defective part right away. And thanks for the tip about using slightly longer screws for the top corners of the screen — doing the corners first before the middle screw sounds like a smart approach. I’ll keep that and convey it to our R&D Team:)!
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C K.
Mar 30, 2026
Fed Ex damaged one of the product boxes
Contacted Domi Outdoor Living via email in regards to one of the 5 boxes that was damaged by FedEx. Had a response in less than 24 hours that they had immediately shipped me a replacement for the box that was damaged without any hassles. Customer service gets a 5 star rating for that!!!!
Response from Domi Outdoor LivingApr 3, 2026
Thank you so much for your kind words and for taking the time to share your experience. We're truly sorry to hear that one of the boxes was damaged during shipping, but we're glad we could step in quickly to make things right. Providing hassle-free, responsive customer service is exactly what we strive for:) Thanks again for the experience shared and for the 5-star rating — it truly made our day!
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Erin
Mar 29, 2026
Very pleased
Shopping for the gazebo a was pleasantly surprised to find such great pricing with good looking warranties from Domi. Got the package fairly quickly, and it took two and a half men about 12 hours total to put this gazebo together. Super solid construction. Couldn’t be happier.
Response from Domi Outdoor LivingApr 3, 2026
Thank you so much for your thoughtful review! We're delighted to hear that you were pleasantly surprised by our pricing and warranty options at Domi. It’s great that the package arrived quickly, and we appreciate you sharing the detailed assembly experience—12 hours is certainly a solid effort! Most importantly, we’re thrilled that you’re happy with the super solid construction of your new gazebo. If you ever have any questions or need assistance in the future, pls don’t hesitate to reach out. Enjoy your outdoor space!
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