Domi Outdoor Living-Upgrade Your Outdoor Life!Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.Our promise: From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.Max durability, Best value. Domi – your professional choice.VISIT OUR WEBSITECONTACT US
Domi Outdoor Living (domioutdoorliving.com) has 323 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
domioutdoorliving.com
Website
domioutdoorliving.com
Category
Furniture Stores
Listed on Five Star Index
2026
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The company replied to 96% of reviews.
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Most recent review: October 2026.
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Well made, fit together nicely, was missing pieces and some of the roof bracing was bent took a little while to get the replacement pieces. Could use better/thicker shipping boxes. One box was pretty tore up when it arrived
Response from Domi Outdoor LivingSep 7, 2026
Thank you for taking the time to share your detailed experience with our product. We truly appreciate your honest feedback, as it helps us grow and improve.
We’re glad to hear that you found the product well-made and that the parts fit together nicely during assembly. That said, we sincerely apologize for the inconveniences you encountered—particularly the missing pieces, the bent roof bracing, and the condition of the shipping boxes upon arrival. This is not the level of quality or service we strive to deliver, and we take your comments very seriously.
We want to make things right for you, if you are still searching for the replacement parts, pls feel free to reach our Domi Service Team via [email protected] this email address with some photos of the damaged package, our team will arrange the replacemnt parts for you accordingly once we get those info:)
The Domi Team
AH
Anna H.
Love the pergola
Love the pergola! Looks great and seems sturdy so far. Set up was a bit challenging as the screws/ holes for the panels on top did not quite fit. Several screws broke and it was not possible to screw them in by hand a drill was needed.
Response from Domi Outdoor LivingAug 20, 2026
Thank you for your honest feedback and for choosing our pergola! We’re so glad to hear you love the look and find it sturdy so far.
We sincerely apologize for the installation difficulties you experienced. The panel screw alignment issue you described is not up to our usual standards, and we take it very seriously. We appreciate you bringing this to our attention—it helps us improve our quality control.
Regarding the broken screws and the need for a drill: we absolutely agree that assembly should be smoother. We're reviewing our hardware specifications and instructions to prevent this in future batches. In the meantime, if you need replacement screws or additional support, please don’t hesitate to reach out to our customer service team (with your order number) via [email protected] this email address– we’ll make it right.
Thank you again for your patience and for giving us the chance to improve. We hope you enjoy many relaxing moments under your new pergola!
The Domi Team
LL
Lisa L.
We like this sunroom as an addition
This is an update on how Omni Customer Service has been very helpful, always responding within 24 hours by email. They gave us a credit to our credit card for our added costs of caulk and weather strip that we purchased to seal gaps. They also credited our credit card $20 due to two holes in the corner post that were missing which we drilled. They asked for a phone pic, in order that they could forward to QC, as always looking to improve for a better experience. The following from here, is our original review then....We like this sunroom as an addition on the deck, outside our living room and look forward to using it. We are currently working on sealing up some air gaps more, because we get a lot of cold and snow in the winter. The roof assembly was good in multiple sections in order that the screws could safely be inserted and tightened, working from a ladder, avoiding crawling onto the metal roof. About 2/3 of the plastic square shaped pieces that insert between each roof row for the screws to be inserted through, had knobs on the plastic molded piece, that had to be cut off with a utility knife. The manual was difficult to read, as it was mainly just pictures, with no numbered steps, so we assembled based on page#, however two pieces on the end support beams assembly, that the diagram showed in the beginning pages, we had to remove later in the process, in order to continue with adjoining pieces, and some screws had to come back out, in order to make room to attach the screws of the adjacent screws, because the original ones earlier put in, obstructed getting the wrench in to turn the other screws. We read reviews about this being used in the winter, however, we cannot see that as a possibility, because of the gaps on the sides of the sliding doors, without gasketing there. The gasketing is only at the bottom of the sliding doors, not on the sides. We bought gasket material and installed this. We saw light coming through little gaps at the top and bottom, and bought caulk to seal along the bottom etc. The thing we didn't expect, was that although the online pictures show tinted windows, we found the 42 window panels were not glass, rather a polycarbonate material, ribbed and much too dark brown, that it blurred any visual ability to see outside scenery. We took all the panels to a glass company, and they replaced the the polycarbonate panels with clear glass, for about $1300, including labor to caulk in the panes, as there was a slight thickness difference. which in the glass. It is very nice now, to be able to see the outside. Once it's all sealed up good and finished on the inside, we will enjoy using our new sunroom!
Response from Domi Outdoor LivingAug 19, 2026
Thank you for your detailed feedback. We truly appreciate your honesty and are glad to hear that, after your adjustments, you’re now able to enjoy your new sunroom with a clear view of the outdoors.
Regarding your feedback about the panel color and material, we have already outlined the specifics on our website. The only aspect that might differ from your expectations is that the actual color of the product may appear darker than shown in the images.
Additionally, we would like to clarify that all our sunrooms are not designed for clear visibility, as the PC panels used feature a corrugated texture. The color of the PC panels may vary slightly depending on the roof type of the sunroom.
Concerning the sealing strips and sealant measures you mentioned, we are happy to reimburse you for these expenses. We understand that these additional efforts are necessary due to the product design, and we appreciate your willingness to address these aspects.
Our after-sales team has already sent you an email via [email protected]. Pls feel free to continue our communication through that channel.
The Domi Team
RD
Ray D.
All boxes arrived in the same shipment
All boxes arrived in the same shipment. Unfortunately, one of the boxes was completely broke 360° around and was flopped over. I took photos. Also, several boxes had puncture holes in them.
Also do to the Ohio weather and health issues. I have been unable to open the boxes to fully inspect and setup the patio gazebo.
Response from Domi Outdoor LivingAug 14, 2026
Thank you for bringing this to our attention. We sincerely apologize for the condition in which your shipment arrived. We understand your frustration, especially with the broken box and puncture holes.
You may share the photos you’ve taken with our customer service team at [email protected], so we can document the issue and escalate it to our shipping partner immediately.
Regarding the delayed inspection, we completely understand the challenges posed by Ohio weather and health concerns. Once you’re able to open and inspect the gazebo, pls feel free to let us know if there are any damages to the product itself. We’re here to assist with replacements or refunds as needed.
Your satisfaction is important to us, and we’ll ensure this is resolved promptly. Don’t hesitate to reach out if you have further questions or concerns.
The Domi Team
WW
William W.
Happy it is finished.
For the most part the directions were easy to follow. I was able to put it together with minimal help.
Response from Domi Outdoor LivingAug 10, 2026
Thank you for your feedback! We're glad to hear the instructions were clear and that assembly went smoothly with minimal assistance. We always strive to make our products user-friendly, and your input confirms we're on the right track. Enjoy your purchase!
The Domi Team
SD
Susan D.
The gazebo turned out awesome
The gazebo turned out awesome! I will say that pulling the plastic coating off the roof pieces took just as long as putting up the roof. If they made the coating just a bit thicker, it would have pulled off much easier. Overall, it took my husband and I, 2-1/2 days to put it together. We took our time and it went together quite easily. We had to decipher the instructions, but they had some pictures which helped. We would buy it again.
Response from Domi Outdoor LivingAug 10, 2026
Thank you for your thoughtful review—we're so glad you're happy with the finished gazebo! We truly appreciate your feedback on the plastic roof coating; we'll share this with our production team to explore improvements. It's great to hear that the assembly went smoothly (even with a little instruction-deciphering!), and we're honored that you'd choose us again. Enjoy your new outdoor space!
The Domi Team
AS
Anderson S.
Great seller
Great seller, item arrived on time and without issue. Good value for money.
Response from Domi Outdoor LivingAug 6, 2026
Thank you so much for your kind words! We’re thrilled to hear that your order arrived promptly and met your expectations. Delivering quality and value is always our top priority, and it’s wonderful to know we hit the mark for you.
We truly appreciate your support and hope to serve you again soon!
— The Domi Team
JJ
Jo J.
If you are big think twice! Skinny chairs but nice!
The chairs are very nice and seem well made, they are too skinny! What were u people thinking??? I fit just fine but we have a pool, God forbid a guest gets stuck in a chair!🤦♀️
Response from Domi Outdoor LivingAug 6, 2026
Thank you for your honest feedback—we truly appreciate it! We're glad you find the chairs well-made, but we completely understand your concern about the width. Our design team focused on a sleek, modern look, but we clearly missed the mark on comfort for a wider range of body types.
We're already taking your comments to heart and will review our sizing for future collections. In the meantime, if you'd like to explore our other styles with broader seats, we'd be happy to help you find a better fit.
Thanks again for helping us improve—we hope your guests enjoy the pool without any "stuck" incidents! 😊
