Nancy S.
Great service employee!!!
We had 7 boxes coming to us. We started putting it together and found 1 box had 3 dents. I could not get our pictures to show on the website. We beleave the box had been dropped by a fork lift. I called several times, but finally got someone who understood our problem and in 2 days replacements arrived. Thank You Penny. We are so greatfull to you.
Response from Domi Outdoor LivingJun 20, 2026
Thank you so much for sharing your story! While we are incredibly sorry for the frustration caused by the forklift damage during transit and the website upload issue, we are so glad that our team could turn things around for you. We will absolutely pass your wonderful words along to Penny! She is a valued member of our team, and she will be thrilled to know her quick action got your replacements delivered in just 2 days. Thank you for your patience, your kindness, and for choosing Domi Outdoor Living. We hope you thoroughly enjoy putting your product together and loving your new outdoor space!