Melinda G.
Customer service with understanding of immediate attention
NIA was extremely helpful, courteous, and polite and gave hope that power would be turned on at the property in question due to her expediting. The request was exactly what I needed to hear today since I’ve been trying to get the power turned on since March 26, thank you NIA again for your help and moving the request and work order to expedite position because there hasn’t been power there for nine months and finally the residence is available to receive power. NIA said most likely tomorrow, which was the best thing I have heard from Dominion at this point. Thank you, Melinda Griffith.



