DomainboxReviews of domainbox.net

Customer service rude and unhelpful. No emails replied to over 4 months of emailing

Utterly terrible customer service. Forced onto them after another domain supplier no longer supported the domain. Customer service 0/10, response time 0/10, portal functionality -10/10. DO NOT USE

I have no idea how how my domain name ended with these people but when call them you can’t leave a message and no email replies either, worst organisation it’s been my displeasure to deal with.

a very problematic support After the death from pop.co, this company owned my domains. I tried to renew, contected them several times with no response and now my domain has expired. Well, Now I hate them. Also, George Budica is not a real person.

I was asked by Moonfruit to contact Domainbox as a matter of urgency in order to ensure that my website remained up and running. Like other users I have been unable to contact them and they have ignored emails. My website has now gone down and I am losing business as a result.

This company is owned by GoDaddy Europe. After the usual no reply to emails or phone calls from domainbox I contacted GoDaddy who spent over an hour with me on the phone but could not resolve my issue which is with domainbox. Some sort of fraudulent activity I think is happening as the nice American lady (GoDaddy USA) explained that the domains were with GoDaddy but had been transferred out. All new to me as I had registered the domain I have issues with domainbox.

I have been trying for 3 days to access my account. I have tried calling their 0845 UK number which says that support is available from 9am but at 9.15am it just cuts you off after the intro message. I have sent 3 emails over 3 days and other than the automated confirmation that my email is in their support system, I have had no further assistance. This is unacceptable from an internet company. I will be moving my business to another provider once I access me account.

The worst support I have ever received - As there isn't any. I have never had to deal with such an incompetent company in all my life. Please be very careful when choosing a company as a domain reseller as they just ignore any major support requests. Domains are expiring and I am unable to renew because their website payment processing does not work. They have ignored every email to ask them what is wrong and when will it be fixed.