DomainAgentsReviews of domainagents.com

Useful service, but they never respond to support tickets and user documentation is sadly lacking. I constantly have to re-login, even if I select "remember me" at login. This matters because it takes forever for my domains to load and I frequently have to refresh the page to even get it to work.

I did their job for them. They'll just send numbers back and forth. They aren't negotiators.

Too much platform cost

no like or dislike, its pretty much just an automated bidding service, probably lean dislike over the flat 10% fee practice, not to mention the auto send to escrow which adds its own fee.

They said the owner never replied but if I increased my offer it would be good. I replied that they are being paid to contact the owner and submit the offer not ask me to offer more to help them do their job! And then I get email that my "time to make contact" has expired! I felt they did zero to actually contact the owner. After complaining the company gave me a full credit, so that was commendable.

DA takes money for nothing. No communication from the owner during the whole period (aprox month) . DA representatives keep silent untill they're kicked by e-mail. Got back money paid only after several reminders. A bit disappointing.

I hated dealing with Escrow.com. Why couldn't we have just written a check for the whole amount or put the whole amount on a credit card? If it is because of some type of government regulation, then I wish that would have been made clear. If not, then it's you inconveniencing me because you can't control fraudulent transactions on your end, thus forcing clients to drive to a local bank, incur bank fees, and then wait 24 hours for everything to transpire because of wire transfer constraints.

I used domainagents to purchase a domain for a new service we are launching. I recieved an email from them on 13th to confirm they had received our payment and asking me to provide the TAG register. I supplied it same day. I chased them on the 14th, 20th, 22nd and 24th via the support email to see why it had not been updated. As of the 27th I had not recieved a reply. UPDATE: As a result of this review they submiited the reply below. At every point at which I emailed them my outgoing email had my telephone contact details on and I also raised a support ticket on their website, so I maintain they could have done far more to contact me, but it does appear there was an email confirming the change of tag that did not initially get through. The situation is now resolved but this was far from a smooth transaction.