customer
Successful sale, but slow response time is worrying
I was the seller in the transaction. Everything worked out in the end and I got the full amount I was promised. But I was really troubled by their slow responses to communication. I even escalated to management with no response from management. After the buyer's payment was in escrow, I immediately provided the transfer code via email as I was instructed to do, but 48 hours went by without them confirming receipt. They even falsely told me they hadn't received the code after I sent it. Then, they asked me to transfer the domain name via a different method, and were again slow to respond. I think when dealing in these high dollar amounts with high value property involved, and considering the fact that they conceal the buyer and seller identities from each other so you're forced into their process, they need to be more responsive and proactive because it creates unnecessary stress for both sides.
Response from DomainAgentsApr 29, 2025
Sorry we weren't as responsive as we could have been. We are always working to improve. Thanks for the feedback.



