Dolce VitaReviews of dolcevita.com

I ordered a pair of tennis shoes on 02/06/26 and no movement on my shipping. It's now 02/14/26. I will never order from them again. It shouldn't take that long for shipping.

They lie to customers. On the web it says free standard shipping with the app, there’s no mention of a $100 limit. Incredibly misleading and wrong.

Wore these boots one time and the material literally flaked off

Worst company I was charged separately for two pairs of boots I ordered at the beginning of December . I still have not received them and it’s the first week of January . I called customer service and they said they don’t have either pair of boots to send me . As I said they have my money . This company is a scam. Do NOT order from them

Wow. I really didn't understand that ANY retail company was THIS bad. They act like merchandise you order expecting to get it but is actually backordered for almost 3 months. Then, they are completely rude about it...like really rude.

Be aware that they sell these boots without having them in stock. You purchase them and then they wait two weeks and end up canceling your order. I ordered the wine color in a 7 and two weeks later they canceled it saying there was something wrong with their system. I then saw they had a 6.5 in stock so I purchased that instead because I was actually sizing up by ordering the 7. It had been 6 days and I still didn’t get an email saying they were shipped, so I looked on their website to see if they still had the boot in stock, or if they were going to cancel my order again. Their website showed the boot in stock. I just received another cancellation! They were still selling a boot they didn’t have to customers 6 days after I purchased! So be ware that when you order an “in stock” shoe, you really aren’t!

Ordered boots valued at close to $30O as a Christmas gift for my daughter on December 11th and it is now December 29th and they still have not shipped! I have emailed multiple times an just get apologies with no clarification on when they will ship. The shipping statement state standard shipping is 5 to 7 business days. They are still selling the boots on the website so they clearly are still in stock. I will never order shoes or boots from this company again!

Charge a restocking fee fro returns. Won't try another size because of this!!!!