RobinS
Updated: The tag is really cute but the name on…
The tag is really cute but the name on the back has already smeared. UPDATE: after talking with customer service I found out that the ink didn’t smear but the tag next to it was rubbing off on the tag. Great customer service!
Response from Dog Tag ArtNov 1, 2022
Thank you for your feedback! The printing on our tags should never smear. It is permanently infused into the coating of the tag using a heat process for durability. Every tag we sell is guaranteed for life to be legible. Please contact our customer service team by calling 855-364-8242 or using the contact form on our website and we will be happy to ship you out a replacement free of charge.
