Dog Tag ArtReviews of dogtagart.com

Response from Dog Tag ArtSep 18, 2017

Thank you for your feedback. We would be happy to accommodate you and issue you a refund and replace your tag with the classic white version. We are available Monday - Friday via telephone for customer service issues and our support staff is always working very hard to answer inquiries ASAP during the week. We are human so occasionally we do make mistakes but we will always make it right and do our best to make sure you are satisfied.

Response from Dog Tag ArtSep 14, 2017

Thank you for your feedback! Dog Tag Art tags are very competitively priced when compared to other ID tags available online and at pet stores across the country. Most of these other tags are also thin aluminum, a solid color, wear down in months, and give you very little in the way of designs or style. With over 2,000 available design choices as well as the ability to upload you own photos or artwork to make a truly one-of-a-kind ID tag, we feel that the price is reasonable. Our tags are also made of solid stainless steel and are much more durable than cheap, thin, shallow engraved ID tags. Add to that the fact that every tag we sell is 100% guaranteed for the lifetime of your pet (you basically never have to buy another ID tag again) and we think that $12.99 ($18.99 if you choose the premium silver plated option) is a fair price.

Response from Dog Tag ArtSep 14, 2017

Thank you for your feedback! If you are unhappy with your tag, for any reason, we will fix the issue and send you a new tag free of charge. Our customer service department is top notch and always ready to make sure you get the perfect tag for your pet.

Response from Dog Tag ArtAug 16, 2017

Dog Tag Art tags are very competitively priced when compared to other ID tags available online and at pet stores across the country. Most of these other tags are also thin aluminum, a solid color, wear down in months, and give you very little in the way of designs or style. With over 2,000 available design choices as well as the ability to upload you own photos or artwork to make a truly one-of-a-kind ID tag, we feel that the price is reasonable. Our tags are also made of solid stainless steel and are much more durable than cheap, thin, shallow engraved ID tags. Add to that the fact that every tag we sell is 100% guaranteed for the lifetime of your pet and we don't think $12.99 + shipping is too much to ask. It is the cost of a small pizza and it will keep your beloved pet safe for years.

Response from Dog Tag ArtAug 16, 2017

Thank you for your feedback! We are constantly looking for ways to improve the items that come for free with our tags. We have noted your experience with the key ring and will forward your feedback to the manufacturer.

Response from Dog Tag ArtAug 11, 2017

Thank you for your review! Just to clarify, our tags are in no way plastic or contain any plastic at all. The are composed of a solid stainless steel core which is coated in a protective coating. Dog Tag Art tags are about 99% stainless steel and 1% outer coating. This combination creates a tag that is more durable and colorful than any standard metal tag on the market. They remain legible and keep your pet safe long after a normal metal ID tag. We apologize for your disappointment but please give the tag a try and see how it performs. You might be pleasantly surprised!

Response from Dog Tag ArtJul 31, 2017

Thank you for your feedback! Shipping on our website for every domestic customer is a flat rate of $3.98. It can never be any more than that and shipping is free if your order is over $60. This not only includes the postage but the materials to pack up you order as well as the labor involved to pick your items and package it up. This is what is referred to as "Handling". Our tags themselves are very competitively priced when compared to other ID tags available online and at pet stores across the country. Most of these other tags are also thin aluminum, a solid color, wear down in months, and give you very little in the way of designs or style. With over 2,000 available design choices as well as the ability to upload you own photos or artwork to make a truly one-of-a-kind ID tag, we feel that the price is reasonable. Our tags are also made of solid stainless steel and are much more durable than cheap, thin, shallow engraved ID tags. Add to that the fact that every tag we sell is 100% guaranteed for the lifetime of your pet and we don't think $12.99 + shipping is too much to ask. It is the cost of a small pizza and it will keep your beloved pet safe for years.