SuzieP
Great dog tag!
The tag arrived quickly. It is so cute and well made. I bought the yoda with light saber. Definitely recommend!
Discover fun pet ID tags for every breed and personality. Use pictures right from your phone. Fast shipping. We keep best friends together.
Dog Tag Art (dogtagart.com) has 4,257 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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SuzieP
The tag arrived quickly. It is so cute and well made. I bought the yoda with light saber. Definitely recommend!
KMS
I am happy with the finished product, however, I didn’t appreciate the fact there was no way to track the order. I reached out via email, but never heard back. Someone did call me and said that they did respond to my email - I just never received it.
customer
I originally got my cat a "DTA" tag from "Lupine" . I like the fact the tags are easy to read and the designs are scratch resistant. However they are drastically heavier than aluminum so I can only have her collar on for so long.
SableHund
I have used Dog Tag Art for many, many years, and have always been impressed with their high-quality work. I changed my opinion when I received my last tags in the mail. True, they are still high quality in the toughness of the material, but I was appalled at the lack of ability to read "Do Not Separate From Handler" on my dog's service dog tag. I know this because I had the same tag on my last service dog 10 years ago and it looks better than the one I just received. I'm not sure why this company chose to alter the perfect lettering they had previously. But hopefully they will review this issue and rectify this issue. I did have photos showing the old tag and the new to help the shopper, but this review does not have the capability to post photos. I have contacted the company and they will not respond. Hope this helps everyone! UPDATE: The company did contact me after this review and I received excellent customer service, they replaced the tags and explained to me that there was a change the machines used and font styles. The lady I spoke to on the phone was professional, friendly and represented the company fabulously. I did receive the replacement tags, were they as good as the originals? Not even close-they were a bit better but not that much. I did replace them and called it good. I would order from them again, absolutely!
Response from Dog Tag ArtDec 1, 2021
Thank you for your feedback! We will ALWAYS remake your tag or refund your purchase if you are not happy with your pet ID tag. We can change the font or edit the design you chose to be more legible. We never expect our customers to keep a tag they are not happy with. We did start using new tags in early 2020. Sometimes they print a little differently than they did years ago. However, we will always print a new tag for you and try our best to fix the issue. This is our policy and has been for over a decade. It is not normal to not get a response from us. I did go back and look through our customer service records and we did receive one email from you inquiring about how to leave a review. That is all we could find. Please give us a call at our toll free number (1-855-364-8242) and we would be happy to remake your tag so the wording on the front is more legible. We would also be happy to issue you a refund for that tag.
customer
We Absolutely LOVE the designs and how much information can fit on the tags. The only issue is that the personal info on the back of the tags wears out rather easily. Thankfully they offer lifetime replacement (and their customer service is fabulous!!!!), but I'd like to see the printing lasting longer as it would really save the company on materials and shipping and also potentially if a pup is lost and the info is worn off then the tag is useless and hopefully the finders take the dog to check for microchip.
Laura D. M.
I like the designs of tags on the website. I don't like that I had to get a replacement tag because my pup chewed up the tag as soon as I put it on his collar. I liked how fast the replacement came in. I love that you can request a replacement and they send it out right away. I only wish I could put our address on it the tag along with the vleash info too. They should really make the leash chew resistant. Will recommend to others.
Response from Dog Tag ArtApr 26, 2021
Thank you for your feedback! Unfortunately, it is nearly impossible to produce a product that a pet cannot chew up eventually if they can get it in their mouth and bite on it repeatedly. This is especially true of puppies as they are much more prone to chewing and have very sharp teeth. They do eventually grow out of this behavior. Most ID tags will become damaged if chewed on repeatedly. We do suggest that, while your pet is young, you hang the tag in a way that your pup cannot get to it and chew it, if possible. We will continue our search for a material that cannot be chewed up by puppy teeth, but in the meantime our lifetime guarantee will have you covered!
customer
Love it good price, goes service, good product Arrived early ,my New Bull Dog will love it two.
Donna
My order took two and a half weeks to be delivered. The price on these tags has increased since I last made a purchase. Orders used to come with a complimentary protective ring that encircles the tag. That is no longer included. If you want one of those, it is a separate purchase. These tags are cute but not cute enough to warrant my continuing patronage. Additionally, these tags (like many others) only lay flat if two split rings are used. That causes the tag to hang low enough that my dog can get it in her mouth and chew on it. There is another company making tags that only require one split ring to lay flat. I’ll be giving them my business going forward. Less cuteness but more functionality.
Response from Dog Tag ArtMar 22, 2021
Thank you for your feedback Donna! We appreciate you taking the time to let us know your thoughts. Our tags were the same price for about a decade. Unfortunately, the price for steel and other components have sky rocketed in the last 2 years. This happens to all companies and they occasionally have to adjust their pricing to keep providing the same service and product. We also produced a new, one of a kind, ID tag last year that lasts about 3 times longer then the typical ID tag, which insures the safety of all of our customer's pets for even longer than our original tags. Our old pricing was $12.99 for a tag + $3.98 shipping and handling (for a total of $16.97). Our new tags are $19.00 with free shipping. So yes, our pricing has increased slightly by about $2.00 over the course of 11 years. However, you get a much more durable tag that is guaranteed for the life of your pet. $19.00 for a tag that will last the lifetime of your pet. You never have to buy another tag if you do not wish to. We do apologize that your tag took 2 and a half weeks to be delivered. We did ship out your order within 1 business day of purchasing. Unfortunately, the USPS is experiencing longer than normal delivery times due to the global pandemic and we have little control over the delivery time. Tags normally arrive in 4 - 6 business days after you place your order but we have seen it take a little longer this year.