Michael A.
Poor Customer Service
I ordered a harness for my wife's new rescue puppy. I noticed before it shipped that they had completely misspelled the name. Not a typo, just clearly a ridiculous error and their mistake. So far, I'm up to 8 emails that I've sent. All I get is, " i've looped in my colleague who deals with this kind of thing". I was offered a $10 discount code to place another order. In the meantime, the harness showed up and seems to be decent, but now I don't want to deal with this company. They don't even have a phone number where you can call and talk to someone which I think is underhanded or cheesy at best.


