DogshoodReviews of dogshood.com

Never received order.can not get in touch with company.

Ordered harness and only received on name tag. Then the lead ring has begin the rust. only over a month old. Did write to them first to complain, however did not get a response. Would not recommend,

Ordered a harness and leash. Took longer than I expected, but they arrived. Harness did not fit, and could not be adjusted without the D ring being off center. I asked to return the items, according to their “90 day, no questions asked” policy for returns. I was told they would send me a smaller size, but I did not wish to do that. Then I was offered the opportunity to get 1/2 my money back, and not have to mail the harness and leash back. I was also told I would need to pay my own postage. I was willing to do that, but now I have been completely ghosted by this company. DO NOT BUY ANYTHING FROM THIS COMPANY. THEY DO NOT HONOR THEIR PUBLISHED POLICIES. It’s too bad, because the harness itself seems to be of good quality. Customer service is horrible.

I am still waiting on my order after 3 months can't get them to solve the issue for a replacement harness or a refund for the wrong one they sent. Very frustrated!!

I orderedthis product and got notification that it had arrived at my house on the Sunshine Coast, Quensland. It did not arrive and trying to deal with the company is hopeless. They do not reply. I would not recommend them - I should have bought through an Australian company, NOT a US company - vey bad customer service.

This is the most screwed up company I have ever ordered from. First thing takes forever to get your product. they guarantee you a 90-day refund. Well, they refuse my refund and send me vouchers for new and then the vouchers do not work and then they tell you to buy and then they will refund. . Save your time. Call your CC company cancel and refuse any transactions from them. This has been going on for over two weeks! Done!

I ordered 2 harnesses. One for a German wire hair pointer, the other for a Belgian Malinois. Neither had any effect on their pulling issues. Also one has a strap that won’t stay tight . Sending them back would be expensive. I was offered a deal to keep them for 1/2 price. Not at all what I wanted, especially when one doesn’t stay tight.

Harness broke after two weeks. Two emails to company, only get AI responses and no action. DO NOT BUY FROM THIS COMPANY.