Andrew T.
Bad service
Bad service, do not respond to emails, no postage or tracking after 12 days
Dog Pawty is the leading brand in everything dogs. We bring you shirts, hoodies, tanks, and more for all dog lovers. We also provide quality dog lover jewelry!
Dog Pawty (dogpawty.com) has 241 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Andrew T.
Bad service, do not respond to emails, no postage or tracking after 12 days
Christina P.
I ordered a "free" dog seatbelt with $9 shipping in January 2020. Yes, I know. I'm dumb and I fell for the scam. In April, I disputed the charges on PayPal and got a response saying the package was delayed because of high response but it was on the way. So I canceled the dispute. Mistake #2. Fool me twice. So now it's September. I have emailed them once a week since August 2020. I got one response asking if I wanted the item or a refund. I said refund. They said someone would contact me in 24-48 hours. That was 2 weeks ago. I'm still out my $9, and received nothing but headache from this terrible company.
Sammy R.
everything dog is always here
Fidel
Highly recommended products. Excellent customer service. I will buy again!
Lizzie P.
Great quality apparel and dog beds! The fabric is great quality and the desgins are very cute! The only thing I wish Dog Pawty could improve is the way the products are packaged. Dog Pawty, could you use eco-friendly, biodegradable packaging? Otherwise, great products, shipping, and service!
Kaye T.
Hate to even leave the 1 star, but have to to leave a review. This company is terrible, esp their customer service! I ordered a pair of earrings thru a special they had. Never received them. Emailed. Got the responses it would take 40 to 50 days for promo item, then after the 50 days, please wait another 10 days, then give them another week, then a couple more. Finally, when they could put me off no longer, they asked me to verify my address. They then declared I had left the house # off of my address on my order, so, too bad, sucks for u, but all ur fault, basically. And oh, here's a 20% coupon for your next order. That at least, made me laugh. AS IF I will ever order from them again! Anyway, I responded that even if I did leave off house #, wouldn't matter ( but I didn't leave off because I use autofill on all online orders) as we are only house on that street anyway. I'd get it regardless of # on it or not . Surprisingly, they would not respond to that email. Hmmm?! And will not respond at all now. Come to find out on other reviews I've since read they tend to do this to people. BUYER BEWARE! I can't state they are a fraud, a scam, but I sure feel scammed!!!
Kathy
Tat! Don't bother! I took up offer of "free" dog harness with $9 postage. It was way too small for the size they said. It was flimsy and cheap looking. Waste of money
Sue T.
Bought dog harnesses recently and, although they're their largest size, they're MUCH too small. Tried to return them but THEY DON'T DO REFUNDS! Also very pricey. Not recommended ☹️