DoggonetaxiReviews of doggonetaxi.com

Shout out to Ashley, Rebeca, Barb and all Doggonetaxi staff who went above and beyond to help me through this journey relocating to Hong Kong with my CAT (yes they work with other pets too!!) They are the friendliest team I've ever met, very easy to talk to--it was like I am being helped by a friend!! Because of COVID-19, many pet shippers suspended their international services, and I almost felt hopeless as my flight was due dangerously soon... until I read a reddit post about international travel with pet turtles via Doggonetaxi, I decided to give them a shot to see if they can take my feline. They replied my inquiry promptly with a quote and detailed description of the service package which was highly customizable. This became extremely helpful for me as there were already so much uncertainties for my own flights due to the pandemic. I ended up needing a pick-up and boarding service shortly before my departure. They arranged a pick up at my apartment in Michigan promptly, and after that my cat stayed with them for about a week and got his pre-departure vet visit and documentations before his flight. Eventually, my cat arrived in Hong Kong safely--he seemed to be well rest and was excited to explore the new place!! Overall, it was a great experience and words can't explain how much I appreciate them. I highly recommend reaching out to them through email if anyone is planning to move their pets internationally!!

I can't explain how amazing Rabeca and her team is!!! We were in a crazy situation trying to get our pup to mainland and they me out happen and with ease!!!

I love this company❤️! They were able to ship my dog during a stressful time which included limited flights, quarantine and a pandemic!,, Our dog was in great shape when we picked him up. Mahalo to the staff at Doggonetaxi James , Diane and Kai 🐺

We had to travel urgently and needed help at transporting our dog to our destination. Dog Gone Taxi were always reactive and knowledgeable. They have the experience to provide the full service we needed. Another peace of mind was the Lufthansa Cargo Live Premium Service. We thank the whole team involved in making this happen.

To say our move was complicated would be an understatement. We needed 3 BIG dogs to travel from the US to Vietnam. We have 2 Great Danes and 1 Lab. Rebecca and her team did all of the crazy paperwork and guided me in everything I needed to do on my end. They helped me get custom crates for the dogs too big for the standard crates, took care of the shipping, and helped us find boarding on both sides of the pond. Thank you so much!

I called around to multiple pet transportation companies, even one sponsored by my company for my move to Germany, and Dog Gone Taxi was who we chose. They were the most responsive out of all companies, and they worked with my very short timeline as well as my needs. Dog Gone Taxi is priced very competitively and better than competition because they customize services. Other companies refused to allow me handle the arrival of my pets so they could up-charge me. Others tried to tell me that they couldn’t book flights until over a month away. In the end, other services were $2k-4k more expensive. The team at Dog Gone Taxi kept us completely informed the entire time and even sent pics of my pets lounging in their offices like they were family. Highly recommend for international moves of your loved ones. Just waiting on them to arrive now. Thank you!

We used Dog Gone Taxi's services at the end of September 2018 and very much appreciated their responsiveness to all our requests. They were very flexible with the delivery of the kennel to our airport hotel. It was a major stress relief knowing this particular aspect of our relocation was being handled professionally. Kudos to the delivery and pick-up driver as well. He was the sweetest person and gave us a feeling of certainty that we had picked the right business to handle the transport of our dog. In addition, it seems noteworthy that Lufthansa's communication procedures were outstanding. They are Dog Gone Taxi's preferred carrier to Germany, according to their own statements. Each time our dog was checked in along the way or had reached another "milestone" on her journey, we received an update via email. A link to their website (provided in the first message we received from them) enabled us to continuously check on our dog's progress on her trip to Frankfurt, Germany. It was especially helpful to know once she was available for pick-up in Frankfurt, which saved us waiting time at the pet reception facility. All in all we were highly satisfied and can wholeheartedly recommend Dog Gone Taxi to other pet travelers and their owners.

Great experience. Would recommend.