Doga SocksReviews of dogasocks.com

If I could give 0 stars, I would. Ordered almost a month ago, order still hasn't shipped. I inquired twice about it before I received a text-like response that said "I will check on it." After that - silence. I contacted them again. This time they claimed my order had been "lost in transit". Kind of hard to believe considering the fact the order was still marked as unshipped by the very tracking app the company tells you to use to track the order through. Also in that same email, there was a "proof" provided (seems odd they wouldn't have provided that before I complained). And that proof? Well, it had a two-headed dog face right in the top center of the crotch on the leggings. No where else on the leggings was there a two-headed dog face, just the crotch right in the center. You can also see random outline marks around a lot of the dog prints, like a 5-year-old designed it. No one in their right mind would wear these things. After I pointed out some of these errors, I requested either a new proof and an actual shipment of my order or my money back. I have yet to hear anything back. I should have read the other reviews here before ordering, seems like everyone has had a similar experience. Save yourself time and money and do not order anything from them. Just one big scam.

I ordered 8 pairs of socks for my kid's for Christmas 2022. First off, I didn't get them in the time that they said it would be shipped. Second, I provided them with the correct pictures for each color sock I wanted, and one of them came incorrect. They don't have a phone number to call, but have an email. I emailed them of the problem snd they said they to send the picture that it was supposed to be. I had to email a few weeks later to get a confirmation that it was redone. I emailed again amonth and a half later asking where the replacement socks are. They emailed back saying they sent the replacements in January. It is now March and still no socks. I think these people are not in the United States like they say. DO NOT ORDER ANYTHING FROM THEM!

Price is a little high for the resolution.

I ordered from this company because of the fast speed for a Christmas party. Never got a tracking number. Sent an email, nothing. Sent another email, got a reply saying they got hacked and they said they would send them with a new tracking number in 3 days. That of course didn’t happen. I ordered on January 1 still no socks!

Edited to update: After I posted this negative review and reached out again through their online email form (not their chat which doesn't appear to work) I finally received a response. My order had been "lost in transit" whatever that means. They sent me a proof and hopefully I will receive my item in 7 more business days... I placed an order on January 3rd. Now on January 14th it still shows order placed, no progress. I have tried emailing and reaching out on chat. No one ever responds.

On December 11th I placed a large order for a coworker’s retirement party. The party was December 21st, and the socks arrived that morning. Whew! I had been communicating with Doga Socks through emails the whole time. Their website didn’t show that the order had made any progress, but they assured me that it had. They were always quick to respond. The socks were a HUGE hit! Everyone loved them!!!

They never shipped the socks. I contacted them a week ago on their live chat to ask what was going on and cancel if needed, and they never replied there either. Edit: AFTER I disputed the charge, they responded. I had sent them an email to be sure they cancelled the order, and this time they replied right away. Not sure whether it was because their live chat just doesn't work and they never saw my request there, or whether the dispute bumped priority. They said it's because they're a small company. I get it! But I was buying the chance to delight my loved ones for Christmas, and their site made me believe I could do that. I'm still quite disappointed.

Placed an order for a Large, the receipt shows a Medium sock size. I paid extra for 3-5 day shipping. Emailed about the size change, never heard back and 5 business days later, still not shipped. Called the only phone number I could find, it's disconnected. I want my money returned or the size Large socks I've personalized.