We truly appreciate your kind words and support! 🐕❤️ Helping dogs and their humans thrive together is our passion. Thanks for letting us be part of your journey 🐾🎉
MF
Matias F.
Thought it be hard but wasn't
Love everything
Response from DogAcademyNov 16, 2025
Thank you for your review and for choosing Dog Academy! 🎉🐕 We’re honored to be a part of your dog’s training journey and wish you both continued success 🐾🐶
ER
Ethan R.
I haven’t had any training yet but I…
I haven’t had any training yet but I would love to leave a big shoutout to Brittney. Me and my girlfriend spoke with Brittney this morning and she explained everything so well to us. She was really the first person I’ve spoke to that dint just say “we are going to send u an email and it will explain everything”. Brittney was absolutely amazing and answered all our questions that we had and helped us a lot. Super excited and confident about training come up all thanks to Brittney!!
Response from DogAcademyNov 16, 2025
Your review put a big smile on our faces! 😄🐶 Thank you for trusting us to help guide your dog’s growth. We’re always here if you need anything in the future 🐾📬
SM
Sandra M.
Excellent academy
Excellent academy, with clear instructions on how to do the training to turn your pet into a service dog, very supported and guided by the team.
Response from DogAcademyNov 14, 2025
Thank you for your review and for choosing Dog Academy! 🎉🐕 We’re honored to be a part of your dog’s training journey and wish you both continued success 🐾🐶
FG
Fred G.
My dogs terrible experience
So I did a contract for unlimited training. After six weeks the trainer showed up three times and called in twice. There was no improvement in my labs training at all.
When I asked for my money back they refused. They failed to provide service in accordance with the contract but wanted the money anyway 1300.00.
This is the second dog trainer who has scammed me. Beware of these guys and the only training was for the owner who learned the hard and expensive way.
Response from DogAcademyNov 19, 2025
Hi Fred,
Thank you for sharing your experience with us. We’re truly sorry to hear about the frustration you encountered, and we appreciate the opportunity to work together toward a resolution. We’ve arranged to rematch you with a different trainer who we believe will be a much better fit for your needs and training goals.
We’re grateful you’ve given us the chance to make this right, and we look forward to seeing the progress you and your dogs make moving forward. If there’s anything more you need as we continue, we’re here to support you.
Best regards,
The Dog Academy Team
SI
Sofia I.
I had one of the worst experiences…
I had one of the worst experiences imaginable with Dog Academy, and I feel obligated to warn other pet owners before they go through what I did. I paid for their training program and was told a trainer would come within a few days. The first trainer never showed up not once and still marked every session as “completed”, which is not only unprofessional but blatantly dishonest. I had to contact Dog Academy myself to report that their trainer was claiming to complete sessions he never attended. Instead of taking responsibility, they simply assigned me a second trainer to “make up for it.”
Unfortunately, the second trainer was just as disappointing. His entire method consisted of giving my dog treat after treat every couple of seconds. By the time he left, my puppy had eaten so much that he became violently ill. My dog ended up vomiting nonstop and required a vet visit because he was so sick from the excessive treats. My veterinarian explained that this type of training actually increases anxiety, especially for dogs that already have separation anxiety which is the exact issue Dog Academy claimed they could fix. Instead of seeing any progress, my dog’s anxiety got worse, and the experience set us back even further.
Dog Academy also advertises a refund if the sessions do not work. I spoke with their manager, Hunter, who refused to help, refused to honor the guarantee, and offered nothing but excuses. Instead of taking accountability, they tried to “make it right” by offering me a third trainer, which I should not have to deal with after two terrible experiences one trainer who lied and never showed up, and another who made my dog sick.
Response from DogAcademyNov 13, 2025
We’re sorry to hear that your experience with us didn’t meet your expectations. Our goal is always to ensure every customer has a positive and smooth experience from start to finish.
After reviewing your account, we can confirm that a refund was issued today for all unused credits. While we do stand behind our refund policy — which is clearly outlined on our website — we truly regret that things didn’t go as planned.
— The Dog Academy Team 🐶
CC
Cierra C.
This is the worse company I've ever…
This is the worse company I've ever encountered... their methods are not consistent. You will have an extremely hard time finding a trainer because they won't pay them
Response from DogAcademyNov 13, 2025
Hi Cierra,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make sure we fully understand what happened so we can address it directly. We’ve reached out to request a bit more information from you, as we weren’t able to locate an account with the details provided.
Once we receive that information, our team will be happy to look into this further and work toward the right resolution. We appreciate your patience and the opportunity to assist.
Warm regards,
Dog Academy
KL
Kim L.
My trainer was very helpful and explain…
My trainer was very helpful and explain things well.
Response from DogAcademyNov 10, 2025
Thanks for the 5 stars! 🌟🐾 We love hearing success stories from our students. Your dedication and consistency make the training so effective—way to go! 🐶👏