sheldon P.
Dof reality is not at all worth the…
Dof reality is not at all worth the money i have had my rig for over a year now with nothing but issues with it. Customer service is a complete waist of time. don't waist your money on this junk. the rig constantly glitches out mid race and lays over to one side and you have to completely shut the rig down and close the app and restart it. it might work for 10 min and it does it all over again. contacted customer service and they say go through the trouble shooting on the web site. they dont care to help with anything. worst company and worst rig on the market.
Response from DofrealitySep 8, 2026
We’re sorry to hear about your experience and understand how frustrating an intermittent issue like this can be. We reviewed our records and found that when you contacted us approximately one year ago, our team responded and sent replacement parts to help resolve the problem. We did not receive any communication afterward, so we were unaware that you were still experiencing issues. We would genuinely appreciate the opportunity to continue troubleshooting and get your platform working as intended. Please contact us at [email protected] and reference your original ticket so our team can review the history and assist you as quickly as possible. We're here and ready to help.