Doctor TriggerReviews of doctortrigger.com

Overall a good product. I have issues with my joints subluxing in my sleep causing my arms to go numb and/or wake up from pain. This sleep system has massively improved my sleep quality and comfort. My biggest complaint is that the company themself is hard to reach. They are mostly helpful once you reach them, but the communication between customers and the company is not great.

Tried the pillow, it wasn't comfortable for either my husband or my daughter, who were both potential users. Could NOT find how to return it on the website. No contact info ANYWHERE. Fortunately I had an email from before I got it, when I was checking on estimated delivery. I have gone through FOUR rounds of AI customer service trying to get an RMA number so I can ship the stupid thing back. The product may be great for some people but the company itself is feeling super scammy. They say they are based in Irvine, California but they drop ship directly from China and they make it REALLY hard to get a refund. Edit: After they saw my review here, I was contacted by Dr. Trigger and spoke to a nice young man named Jonathan. I explained the issue and told him that the company REALLY needs to NOT rely so heavily on AI for customer service because the lack of ability to reach a human makes the company look sketchy. We were able to work out the return and refund situation. It was Jonathan's first day so I hope that they continue to work on getting their customer service sorted because the product itself is good, even if it didn't work for us.

Modular pillow: What I liked about it: 1. It was comfortable and soft on the skin as far as the pillow cases and it wasn't rough. I am a very hypoallergenic person and it wasn't scratchy or itchy like a lot of fabrics are. I really truly liked that fact. 2. It was silky, smooth type of fabric. 3. I liked how they were trying to keep in mind about different positions that people may sleep in. 4. I did actually really like the top pillow part. The actual pillow itself was nice. It was helpful with the head and the adjustant aligning my head with my neck which was also nice. What? I didn't like about it: 1. The velcro that connected the rest of the pillow to the head pillow. Didn't matter. It would just rip off like really bad and wouldn't stay in place. 2. Think the pillow covers were really nice and soft and smooth. However, they were so soft and smooth that they would slip all over the place on the bed. It's almost like you need a velcro for the back of the pillow so it stays on the bed haha 😂 3. It was very difficult to sleep with because the support that I was trying to have with it, wasn't working for me. 4. It was like sleeping with a slip and slide. Even though it was very comfortable for a hypoallergenic person like me, which is a positive. When it doesn't stay in place, you're not actually getting the support that you need because it keeps slipping and sliding. Unless you somehow rope it to the bed. General thoughts: I'm a 5'4 bigger person and because I have enough trouble with my conditions and diagnoses, which include fibromyalgia, autoimmune, muscle and nerve conditions, and 3 types of arthritis. I feel that maybe parts of the pillow were good. I just wish I didn't slip around so much and stayed in one piece. Crawling into bed with a big pillow was very difficult. I did like the support of the legs. That was nice. I like the support of the main pillow. However, the support of it staying on the bed and not moving around was very difficult. I know I get flustered easily, however when you know it's not going to work it's just not going to work. The velcro stuff kept ripping off repetitively. It also was a pain putting it together all the time every time you woke who wants to deal with six pieces of a pillow that don't stay together?