Mara
Horrible customer service…
Their customer service is so awful that my brain hurts after only five minutes of trying to make a conversation. I wanted to inquire the options of becoming their client via an enterprise subscription for their market research reports, only for their customer service agents to transfer me from one another and disconnecting my chat on two occasions, all the while avoiding to answer my straight forward questions! Sounded like I tried to connect with some gang which has the website as a front for their activities - nobody knows anything. Horrible experience! I cannot understand that a company of their caliber can have such an awful customer service!




