Varun M.
Extremely poor service
Extremely poor service. Zero communication possible, no one to support.. worst baggage service provider. Already been one week.. no PIR number registered after 3 visits to the airport.
Dubai National Air Transport Association, commonly known as dnata is an Emirati airport services provider which provides aircraft ground handling, cargo, travel, and flight catering services across five continents.
dnata (dnata.com) has 72 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 67 reviews with 1 star · Clear filters
Varun M.
Extremely poor service. Zero communication possible, no one to support.. worst baggage service provider. Already been one week.. no PIR number registered after 3 visits to the airport.
DannM
Absolutely disgusting. If you want to see maximum corporate greed. This is the place. This greedy company charged crazy amounts for clearing small personal packages. Charges are attached so you know this is not a fake review. 1. First they charged around 135 AUD claiming, handling fees and just to give some paperwork. 2. Then they charged another 120 saying storage fees. Its really not my fault that package letter came on a Saturday and Customs office only working Monday to Friday. 3. Worst of all is, when bio security officer came to inspect the package, again that charged around 150 AUD for 5 min work of just bring the small package from storage to the inspection bay and then return. 4. After all these done, again had to wait another 1h to collect the package from other side All and all these greedy people will someday will learn a lesson. Please don’t work for this company as given the cursing from others you might hit by a lightning. I pray this company will go bankrupt soon, due to pure nature of money grabbing for personal, small goods.
Mitchell
Horrible, inexperienced representatives at Austin, Texas airport representing British Airways. Will fly another airline next time if this is who BA chooses to “support” their customers.