DNA Diagnostics CenterOur mission is to provide the best DNA testing services, accessible and affordable to our clients wherever they are. By providing high-quality DNA tests, we strive to empower our clients with the information they need to discover truth and make confident decisions in their personal or professional lives.
DNA Diagnostics Center (dnacenter.com) has 862 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Hannah V.
DDC was easy to work with and delivered remarkably quick results for the disease panels on all three of my dogs. I was also able to get very reasonable pricing due to a sale they were running. Will definitely use again!
K. H.
EDIT! Excellent service after re-newed contact, the result form is now fully filled. Quick respons and very helpful staff! Thank you! ------ I could wish that all of the dogs information was filled in on the form since that piece of paper is the legit result. I gave all info when ordering the test kit but the result paper was just filled by half with my dogs info.
Response from DNA Diagnostics CenterSep 17, 2020
Hi, K. Thanks for testing with DDC. I've passed on your concern to our team so they can follow up with you if you haven't spoken with them about this already.
DDC CUSTOMER - M B.
I really would give you 5 stars for your service, but 1 star for your website. Your old website was better. It is impossible to quickly find the forms and costs. I have had to call friends who use your service and ask them where to find the form I needed. Ironically, they said they had to contact you because they had the same problem and you sent them a link - which they passed on to me. Pleeease fix this problem - you may think is is only a little thing, but when you are in a hurry it is huge and one can't help but wonder if it has lost you customers - which would be unfortunate for both you and them as your service is excellent - especially in these difficult times. A sincere thank you for your work and help.
Response from DNA Diagnostics CenterSep 17, 2020
9/17/20: Thanks for testing with us and we really do appreciate the feedback. Unfortunately, our old website was 15 years old and not able to keep up with the demands of our huge increase in customers. Change is always stressful, and we understand that it's hard for long-standing customers to get used to a new format and it takes time at first to bookmark new links to their favorites, but we're confident this new website is best in the long run. We appreciate you and your kind words so much. If you ever need anything, we're just a phone call away.
DDC C.
Very happy with experience. Kit came quickly with easy instructions. Received results much faster than expected.
DDC C.
Everything was good, customer service Was good and shipping and test results were quick, however I wish results were explained a bit better as I dont really understand them still and I have done extensive research online trying to find answers and still have some questions. Not everything on the DNA test is on the chart they have for customers. Also I wish you tested for merle.
Response from DNA Diagnostics CenterSep 17, 2020
9/17/20: Thanks for taking the time to leave a review and for trusting DDC with your testing. If you ever have any questions about results, our experts are just a phone call away.
Sue J.
Very easy to use and quick turn around.
Dave
It was easy to follow the instructions and collect the samples. Once mailed to the lab the turn around time for the results was very reasonable.
DDC C.
I've been using DDC for the last 7 years. They have always been fast and reliable!
