DNA Diagnostics CenterOur mission is to provide the best DNA testing services, accessible and affordable to our clients wherever they are. By providing high-quality DNA tests, we strive to empower our clients with the information they need to discover truth and make confident decisions in their personal or professional lives.
DNA Diagnostics Center (dnacenter.com) has 862 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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M
Quiero darle tranquilidad a todos los que han tomado una prueba prenatal.. yo la hice y luego repeti cuando tube a mi bebe y todo salio bien!
Response from DNA Diagnostics CenterFeb 9, 2021
Gracias por las 5 estrellas y por tomarse el tiempo para dejar una reseña. ¡Todo lo mejor para ti y tu bebé!
Bridget O.
DDC was great and fast their customer service was awesome I did have a little issue at one of their facilities the lady kept “forgetting” to send my documents and she was just rude from the beginning but other than that they were very helpful.
Response from DNA Diagnostics CenterFeb 3, 2021
Thanks for the 5 stars, Bridget. We will address your concern with the facility that collected your sample. All the best to you!
Bobbi M.
Customer service is fabulous Superior two MARS and Embarkvet by a factor of 4! I did enjoy the earlier capability to pay by clicking on a link. If that isn’t an option I would like a non visa option PayPal Venmo Zelle Turn around time is reasonable Pricing is fair Accuracy is not in question
B.Z
Their customer service is sloppy. I do not know either they just gave wrong information(not knowing their own service policy) or just lied. So, I can't say something good about this company.
Response from DNA Diagnostics CenterJan 27, 2021
1/27/21: Hello, B.Z. Before replying, we need to know if you are a real DDC customer, and through Trustpilot, we have requested that you provide a case number so that we can follow up. These communications are private and we'd appreciate a response. Thanks! 1/27/21 UPDATE: Thank you for providing a case number privately and for speaking with our customer-service manager. As explained to you, we have listened to all calls associated with your case and determined that correct information was provided. Our goal is always to provide excellent service and are very sorry you didn't have a positive experience with us. We wish you all the best in the future.
DDC C.
Fast, friendly and accurate results.
DDC C.
The post office did a terrible job, but DDC did the best the could under the circumstances.
Aida M.
Quick and easy
DDC C.
Very informative and helpful
