Kristen B.
Excellent customer service
Item as described. Excellent customer service. Quick reply and very friendly. Will shop here again.
Response from DME SuperstoreOct 1, 2026
Thank you so much Kristen for your feedback! We value it greatly : )

At DME Superstore, we are committed to improving lives by providing high-quality medical supplies and exceptional customer service. Our mission is to serve the millions of Americans who rely on medical aids to enhance their health, mobility, and overall quality of life.We take pride in partnering with the most trusted and reputable brands in the medical supply industry. Every product we offer is carefully selected to meet rigorous standards for quality, durability, and effectiveness. Before shipping, each item undergoes thorough inspection to ensure it meets our commitment to excellence, so you can always count on receiving products that truly make a difference.With distribution centers strategically located across the United States, we ensure that our customers receive their orders quickly and efficiently. Whether it’s a small accessory or a large medical device, our streamlined logistics are designed to get your items to your doorstep with minimal wait times.Our team is at the heart of what makes DME Superstore special. With over 20 years of experience in the medical industry, our founders have built a knowledgeable and compassionate team of care representatives who are dedicated to providing a seamless shopping experience. Our highly trained customer service team is available 7 days a week to answer your questions, guide you through your purchase, and ensure you shop with confidence.At DME Superstore, we understand that shopping for medical supplies can sometimes feel overwhelming. That’s why we’ve made it our mission to create a stress-free, reliable, and supportive environment for our customers. From the moment you browse our website to the day your order arrives, we are here to support your journey to better health and improved independence.Thank you for trusting DME Superstore. We’re honored to be a part of your journey and are committed to being your go-to resource for top-quality medical supplies.
DME Superstore (dmesuperstore.com) has 188 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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188 approved reviews, newest moderated first
Kristen B.
Item as described. Excellent customer service. Quick reply and very friendly. Will shop here again.
Response from DME SuperstoreOct 1, 2026
Thank you so much Kristen for your feedback! We value it greatly : )
Domenica P.
⭐⭐⭐⭐⭐ I’ve made multiple purchases from DME Superstore, including a walker and a bedside commode, and I couldn’t be happier with my experience. The customer service is outstanding! The staff is friendly, knowledgeable, and always willing to help answer questions and make sure I find exactly what I need. Both products have been great quality, and the ordering process was smooth and hassle-free. It’s refreshing to find a company that genuinely cares about its customers. I will definitely continue purchasing from DME Superstore and highly recommend them to anyone looking for quality medical equipment and exceptional customer service!
Response from DME SuperstoreOct 1, 2026
Thank you so much for sharing your experience with us Domenica! We appreciate your kindness
Larry L S.
Alex Price is a superb sales rep from DME. He is your go to guy for all your mobility needs. Friendly service, No Pressure tactics and just a joy to do business with! Thank You Alex for all your help, support and guidance. Sincerely, Larry L. Shon Hilo, HI
Response from DME SuperstoreOct 1, 2026
Thank you Larry for sharing your experience with us! Your feedback is appreciated
Mrs. Smith T.
I purchased an XSTO M4 from this store in January of 2026. The chair has been malfunctioning for about a month and I have contacted them several times. I have yet to get a response about getting a fix for my daughter's wheelchair. The product was over $5,000 and I am still paying for it when it does not work.
Response from DME SuperstoreOct 1, 2026
We appreciate your feedback and apologize you have had difficulty getting that chair repaired. We do see that the manufacturer has been in contact with you regarding the repairs. Please reach out to us directly if you need us to assist you further.
Rob
I ordred a package from you all and it never arrived. According to UPS tracking, it was shipped to a totally different address. No one has gotten back to me and I now have had to contact my bank. Very disapointed.
Response from DME SuperstoreOct 1, 2026
I am very sorry UPS did not deliver this correctly. We looked in to your order and confirmed the investigation was closed and a full refund was processed. My deepest apologies for this.
Carolyn L.
Don't buy a Featherlight scooter, great as it is, unless you plan to buy an additional $2000 scooter (total of $4000) when you need a new battery. Those particular batteries are no longer being made. Unfortunately I couldn't afford the second $2000 so had to buy a cheaper scooter. I am 92 and don't have room for both scooters in my small retirement apartment. I want to sell the Featherlight but no one wants a scooter that can't run.
curley60
A rollator for the big and tall. Works great easily supporting my weight. I didn't realize the technological advances over the last decade. Delivered on time and in great condition.
Maureen M.
Great service. Perfect fit for what I was looking for. Free shipping is awesome!