DME-DirectReviews of dme-direct.com

Deceptive advertising - Ordered Ice Bags for Breg Polar Wave, the screen display stated 'Pack of 12 Clear Bags' and included the ADD TO CART icon; price was $20.99 + $8.00 for snail mail shipping. What arrived were 4 bags, I reviewed the website and had to scroll down to see the small print that indicated 'sold as a 4 pack.' Why even elude to 12 clear bags if a customer has to purchase 3 times the quantity? The product was overpriced for a quantity of 12 but outrageously priced for a quantity of 4. Because this is a cold therapy accessory it is naturally non-returnable. SAVE YOUR MONEY

worst experience known to man. Don't waste your valuable time or money. Please use Amazon. Neoprene sleeves, horrible sizing chart, way off, of course call DME dIrect and BREG and they both say it's a manmufactoring problem. That doesn't help me PLUS you get stuck with the full price to mail back and added 20% restocking fee. For a sizing problem that isn't my problem it's a a them problem. PLEASE DO NOT BUY ANYTHING FROM THEM. WE ALL DESERVE BETTER. THEY ARE DECEPTIVE. PLUS TOOK 10 DAYS TO GET HERE. AMAZON PLEASE

WILL NEVER BUY FROM THEM AGAIN, BRACE WAS SO LATE BEING DELIVERED THEN WENT TO THE WRONG APT HAD TO BUY BRACE WITH MY DOCTOR WHEN I ASK TO RETURN CUSTOMER SERVICE WAS RUDE /CHARGED ME 20% RESTOCKING FEE 38.00 FREIGHT B ACK 28.00 BETTER OFF BUYING FROM AMAZON

Ordered a Don-Joy for skiing with a torn ACL. Over a week later I’ve called, spoke to their customer service (who are always very nice on the phon and promise to send an update) but never received an update on when the bandage will arrive. I’ve sent emails, called and left messages, and never received a reply. Now when I call no one picks up, and I can leave yet another message. Feel like it’s all a big scam.