DkoldiesReviews of dkoldies.com

Response from DkoldiesJan 24, 2023

Hi Jason. Store credit was issued because there were likely no replacements available and it is always possible to refund store credit already issued, but impossible to reverse refunds to store credit, so that's why we do it this way. Reach out at [email protected] with any other questions or concerns you may have and I'd be glad to assist you! -- Thanks, DKs

Response from DkoldiesJan 13, 2023

Hello, thanks for bringing this to my attention. I completely agree that the console should not have been sent out like that. If you could, please reach out to my support team at [email protected] and they will be more than happy to help resolve this.

Response from DkoldiesJan 13, 2023

Hello, thanks for bringing this to my attention. I completely agree with you, the games should not have been sent out like that. Please reach out to my support team at [email protected] so that we may be able to resolve this.

Response from DkoldiesJan 10, 2023

Hi Jayme! Thanks for your review. I am so sorry to hear about this experience. We have a 1 year warranty and if you would like to get a refund for this order, you're more than welcome to do so! I took a look into this order for you and I am not seeing any emails, livechats, or phone calls at. I am more than happy to help out with this refund if you would please email [email protected] - Thanks, DKOldies

Response from DkoldiesJan 10, 2023

Thanks for your review. I'm sorry to hear that! You definitely should not have received a dirty console, this is not how we run our business. If you haven't already, please reach out to us at [email protected] and we can resolve this for you!

Response from DkoldiesJan 9, 2023

Hi, I'm sorry you experienced this. Please reach out to me at [email protected] so that I can assist you with this - Thanks, DKs

Response from DkoldiesJan 7, 2023

Thanks for the review! Our prices go up and down with the market and are based on how much we sell, how much we have in stock and how easy it is to replenish our stock. We try to keep our prices low because we sell more products that way! We also provide services that people want that you don't get from other places. People want clean and tested games so we do that, and we specialize in authentic original retro products.

Response from DkoldiesDec 29, 2022

Hi, Sarah! The reason for our pricing is that we aim to keep a consistent stock of items and avoid selling out. In order to do this, we need to make predictions about what we will sell in the future and prepare accordingly. If we end up selling more than we predicted, the prices may go up due to the need to quickly restock by purchasing from other sources at a higher cost. On the other hand, if we sell less than we predicted, the prices may go down because we have excess inventory and can restock at a lower cost. If you have any questions or concerns, please reach out at [email protected] and I will be glad to assist you! - Thanks, DKs