DkoldiesReviews of dkoldies.com

In April 2021, I purchased a 'refurbished' Xbox 360 game console for $184.28 from DKO that managed to function for only a brief time before it crapped out for good on June 27, 2024, once I turned on the console again after nearly a 3-year hiatus. Full disclosure: While I wasn’t using the console, I always kept it in the original box that came with my previous Xbox 360. I also have a Sony PlayStation 2 that I’ve had since 2004 and store it in the same manner in its original box whenever I’ve used it, and it still runs like it did when I first opened the box. So, I was shocked the DKO console crashed as quickly as it did, based on the short time I had been using it, which I only managed to log a total of 16 hours of game time. Incidentally, my original Xbox 360 which was also refurbished, ran for almost twelve years before the disc tray reader failed. At that time, after I opened my previous console in an attempt to repair it, I noticed there was hardly any dust inside the unit, especially on the cooling blades. Overall, the inside of the cabinet was almost immaculate. However, the ‘refurbished’ Xbox 360 I received from DKO was quite a different story. When I decided to open the console before I took it to my local electronic recycling center (knowing full well I would never receive anything close to a full refund from DKO due to the expiration of the warranty after it quit running), the difference was astounding. My original Xbox 360 which I purchased at a GameStop store in 2009, came inside a Microsoft box certified as a refurbished unit. The allegedly ‘refurbished’ unit that was shipped from DKO in a plain unmarked cardboard box, wrapped in bubble wrap, was found to be filthy on the inside of the console, top to bottom after I eventually opened it for a forensic examination when it finally stopped. There were also signs of rust and corrosion on the heat shield and tops of the capacitors due to clear evidence of a liquid that had probably seeped into the motherboard from the top of the cabinet. It was as if someone had used it as a serving tray for drinks. The exhaust fan ports also were blackened with a thick deposit of soot on the inside of the cabinet grill. Lastly, although the cabinet looked much whiter and brighter once the parcel was first opened, it gradually reverted to its yellowed hue as it was probably wiped down with a low-grade cleaning agent before it was shipped to mask its true color, perhaps due to previous exposure to a smoke-filled environment. Having finally discovered the damage to the capacitors, I was surprised the console ran at all as it was first powered up. It always had a loud whining sound which forced me to turn up the volume of my games to drown out the console noise. As it attempted to run its last DVD, the console only chirped and burped without ever opening the game. After their ‘refurbished’ console stopped running, and I contacted DKO to explain my dilemma, they wrote, and I quote: ‘Since 2021, we have made a lot of internal changes on our refurbishment processes to prevent issues like these from occurring to others in the future’. Candidly, I was taken aback by their admission and even more astonished that they put it in writing. Although it had been three years later after my purchase and technically well past the warranty, it still didn’t excuse the circumstances or undue the deed that was done. What was perpetrated was wrong on so many levels. It was unconscionable how easily they took my money and in turn, delivered shoddy merchandise. Had I known during the warranty period that my ‘refurbished’ Xbox 360 would have failed so quickly, I would have played the console constantly until it did, and then promptly returned it demanding a full refund. And although I paid $16 more for my original refurbished GameStop Xbox 360 than I did for the ‘refurbished’ console from DKO, it was worth every penny. I also had my GameStop Xbox 360 console four times longer than my DKO Xbox 360 console which was certainly not a bargain. To be emphatically clear had any reputable electronics retailer discovered the apparent damage to this Xbox 360 during an alleged refurbishment, this device would have never been resold to anyone. And for all my trouble, the best DKO could seem to offer was a $10.00 store credit after I was hosed for a faulty console that I dreaded would fail at any moment I installed another game DVD. How pathetically shameful and utterly insulting. It says on DKO’s webpage that ‘DKOldies Is Not Your Typical Online Store’. I would submit that’s highly debatable and they more than proved my point by denying my request for a full and unconditional refund based on the extenuating circumstances, regardless of the warranty. Well played, DKO!

Hi, Recently, I purchased a Nintendo 64 Atomic Purple controller from DKOLDIES and was horrified when I opened it. Both the cord and the joysticks were bent and there was sticky stuff between some buttons which made it harder to press them. This controller turned playing Super Mario 64 into a NIGHTMARE. Will not buy from this store again.

Decided to give DKOldies a shot despite all the negative comments and order an N64 through them plus a few games. The N64 was shipped one week late (was suppose to be 2 day shipping) and I just recently found out that, despite the refurbished / fully tested claims and paperwork, the memory jumper pack is not recognized by the console. Also, after a few months of purchasing games through local stores and other online shops, I noticed that all the games I've purchased through DKOldies were 30$ to 50$ above market price.

I bought a couple of games the first one I've tried glitches so much and the pokemon game won't save because I need to replace the battery.. this should have been done before selling it. Now I have to try the other games and hope they work... buy your games at a reliable company before you buy with them.

i am technitian and i order to check if all the telling on youtube are true about how bad this store is . YES ITS garbage .Nothing is refurbished noone didnt even do the basics on the console its a SCAM/

EDIT TO REPLY: Lol it was one game that I didn't know was counterfeit. You all updated the terms on your website to say "we do not return counterfeit games" after you tried to lie to me about your policy. Again, sketchy business practices and rude unprofessional employees. TL;DR Sketchy Business, SELL AT YOUR OWN RISK I sold a collection through Dkoldies. When I received my payment in the mail, it was roughly $50 short and the only reason given was "counterfeit Pokemon Pikachu yellow." I had no clue the game was counterfeit as I've had it since I was a child. After reaching out to customer support to try and get my cartridge back, they told me they could not distribute it or pay me for it since it was counterfeit, and after some prying, came to the conclusion that the cartridge would be disposed of to take it out of circulation. Fine. But, the representative I dealt with was rude, unhelpful, and lied to me about their policy, claiming they "don't ship items back in lots" and "it's clearly outline on their sell page" and when asked to clarify blew me off. Nowhere on the sell page does it say that, it says "We do not return damaged games" and "all transactions are final." Items not compensated for are not part of the transaction, so they hide under these blanket statements and if they cannot/do not want to pay you for the items you send them, they will keep the items and not send you any sort of compensation. Please be wary about sending your items to DK Oldies, because you'll never see them again, whether you're compensated or not. It's their policy after all.

I've ordered from DKO four times and my order was incorrect each time. Further, I had a difficult time getting a hold of them for support. I called and emailed for several days in a row and finally, after four days, I got through. In addition, several of the items that I received were damaged. For example, I bought "good condition" games and they had torn labels on the front. It's a good thing they have a 120-day return period because I've had to return most of what I bought. At one point, I talked to the owner over the phone (Joey, I think) and he apologized for my orders. He gave me a $20 credit which I used to buy another "good condition" game that ended up having a torn label. Oh, the irony. Finally, I'll leave you with this: their prices are outrageously high. Shame on me for not looking around a bit to find much better deals elsewhere.

A couple months back I sent a couple of items to get fix. They said they test their systems but with even a quick test I did when I got my items I noticed that one of the buttons was sticky and would get stuck for a few seconds. I had two GameCube sent in to get fix. When I read the bad reviews online, I decide to look at the vent for the motor and noticed a lot of dust still stuck on the system. I can’t imagine what it looks on the inside of the system. Not only is this a bad look for their repair team but the dust can in fact damaged the system. I did some researching online and noticed that they never clean the inside of the system. I do not trust that the system was clean and I would never spend my money on anything they do. I would advise anyone online to not visit them because you’ll be left with regret.