DJDeals.com Reviews | Read Customer Reviews of djdeals.com

DJDeals.com Reviews | Read Customer Reviews of djdeals.com

DJDeals.com reviews

Showing 36 reviews with 1 star · Clear filters

Davina J.
Mar 28, 2020
Buyer beware
I have never worked with a company so unprofessional and unashamed to steal from people during this rough time. Did not receive either my order nor my money back. Will handle in local court
Report
Karen M.
Jan 27, 2020
Its been 3 weeks and i havent received…
Its been 3 weeks and i havent received my shipment!
Report
Michael C.
Dec 18, 2019
The return policy is ridiculous
The return policy is ridiculous, so double check your order is right before you finalize your purchase.
Response from DJDeals.comDec 18, 2019
Unfortunately for this customer, he read & agreed to the Return Policy (which has been in place since 2001) during checkout, then asked to return an opened crossfader, which per the Return Policy, is not returnable by the manufacturer. This person ordered the wrong crossfader, which is bizarre, then asked to exchange it, which we approved, against our Return Policy, but apparently he used it first so was not able to exchange it. Buyers should obviously read the return policy when they check the box during checkout that says that they read it...not to mention that our Return Policy blows away every other DJ equipment retailer online; it is by far the most lenient! Some people you just can't help apparently.
Report
Pete
Dec 11, 2019
Bait and switch
Bait and switch After ordering my items I was told it was backordered and to buy a more expensive fixture. Tried emailing and never got a response back.
Report
Michael B.
Oct 16, 2019
Bait and switch
Was looking for a Behringer SD8. I found that they had a great deal on one, so I ordered it. Moments later I got an email saying that the order was canceled because the price had gone up without behringer telling them. But that I could order again for a much higher price. I told them that they should honor their price, and they told me to refer to their terms and conditions. I proceeded to say that this was bad customer service, and that they could earn repeat business from me if they would just honor their price. But instead they just kept telling me that it wasn't their fault. I only ever replied to them when they emailed me. I was not harassing them, but they banned me from the site. They literally banned my IP address. This tactic of advertising low prices, to then hike it up after you order is a clear bait and switch scheme. STAY AWAY!
Report
chris
Mar 13, 2015
dont like
It has been 5 days now I my stuff has not been shipped yet, I thought I would be shipped the same day I ordered it at 5 in the morning.
Report
Paul H.
Dec 8, 2014
My ORDER NEVER SHIPPED!!!
I placed my order on Nov 28th, have received NO TRACKING info which means- they have my money- BUT NEVER SHIPPED MY ORDER! THEY HAVE NO PHONE NUMBER!!! BUYER BEWARE!!!
Report
tvp
Nov 11, 2014
awful customer service and dishonest about shipping delays as 12 weeks turned into over 6 mos delay.
I was originally told the record cabinet i ordered was out of stock and would be delayed 12 weeks. after 20 weeks i triend to contact "dj deals" and i could not find a customer service number and emails to the business received automated replies with no helpful information. i thought i had been scammed and was relieved when the item finally shipped more than 24 weeks from the ordering date. So if just feeling thankful when your nearly 200 dollar purchase finally ships after 6 months of hearing next to nothing from the business is the "dj deals" way of doing business i will never give them my business again in the future.
Report