DJDeals.com Reviews | Read Customer Reviews of djdeals.com

DJDeals.com Reviews | Read Customer Reviews of djdeals.com

DJDeals.com reviews

Showing 36 reviews with 1 star · Clear filters

orlando S.
Mar 4, 2022
It took forever to receive this damaged…
It took forever to receive this damaged box !! Will contact support for refund and to send pictures .
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DJ Trevor D.
Jan 19, 2022
THIS BUSINESS IS A SCAM!!!
RUDE RUDE RUDE! I have never dealt with someone more rude and immature. Never do business with a company that doesn't have a phone number! Also never do business with anyone who responds to negative reviews like a 3rd grader. Poor business model. Don't be fooled by the cheap prices...it's a scam! (Also DJDeals.com is trying really hard to have this review deleted!)
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Kevin W.
Jan 13, 2022
I purchased some items from their…
I purchased some items from their website and did not honor the purchase. They did refund my money because they had the item listed at the wrong price.
Response from DJDeals.comJan 13, 2022
Datavideo canceled this persons order because Datavideo said that the order was not valid due to this person paying the wrong price. This person confused Datavideo with DJDeals.com. The women at DJDeals.com are not interested in having people like this as clients to begin with.
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Canadian G.
Oct 11, 2021
Very poor customer experience.
Very poor customer experience. Paid extra $10 for fast processing. I paid $79 extra for 3-5 days international shipping. I was sent an email saying my order was shipped within an hour on a Sunday. It was only 3 business days before my package pickup and started tracking in your shipping system,. We are now 7 days later and my package is still travelling at snail pace in the US. Your shipping sucks.
Response from DJDeals.comOct 11, 2021
Stephane Blondin appears to be confused and left a review about the US Postal Service Priority Mail Express International shipment method that he chose during checkout because perhaps he couldn't afford the UPS options? He meant to review the US Postal Service perhaps but seems to have accidentally reviewed the manufacturer of the product. We will now stop-shipment on this package and return it to the manufacturer. For clarification, this person placed an order on Sunday October 3, 2021 @ 12:38 pm. This person chose US Postal Service Priority Mail Express International during checkout. The US Postal service shipped his package October 3, 2021, 2:02 pm, 1.5 hours after he placed the order. Now everyone can see that the package clearly has been in transit ever since, so that astonishingly fast shipping (1.5 hours) is days faster than even Amazon offers, yet this kid complained about it lol!! https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=EY450839116US This person also appears to be completely ignorant of the news that there is a global pandemic? Stephane Blondin 129 Percival Avenue Montreal West QC H4X 1T7 Canada 5149995481 [email protected]
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Ken
Aug 20, 2021
Horrible experience
Horrible experience
Response from DJDeals.comAug 20, 2021
Good job Ken! We will let RCF know that you didn't like the RCF CVR ART 725 Protective Covers that they shipped to you.
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Eric C.
Aug 2, 2021
This was one of my worst customer…
This was one of my worst customer experiences I have had in my life. I was lied to about the shipping and delivery date multiple times throughout the process. I would request updates and I was told to cancel my order. There was no help to get me valid information. I received my out for delivery email days after I received the package.. I would pay money to never have to deal with this type of incompetency again. FYI - even during a pandemic you can respond and provide information to a customer... At every turn I was misled. You can report me to any list you want, but I hope nobody has to deal with this lack of communication and professionality again
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Joel
Jul 23, 2021
I paid for an item which cost me $158…
I paid for an item which cost me $158 to ship to Puerto Rico and I’m still waiting for “shipping label to be made by seller” according to UPS. This is absurd. It’s been two weeks already.
Response from DJDeals.comJul 23, 2021
Joel Vazquez Calle Tulipán BA16 Valle Arriba Heights Carolina Puerto Rico 00983 +17874397667 [email protected] THIS IS A FAKE REVIEW. Obviously you can't use the UPS website to track an order that was shipped USPS. Your USPS tracking number has been sent to you 4 times so far, and yet you continue to ask for it over, and over, and over again. https://tools.usps.com/go/TrackConfirmAction_input?strOrigTrackNum=9405803699300796877220 July 23, 2021, 4:36 am Departed USPS Regional Facility CATANO PR DISTRIBUTION CENTER Your item departed our USPS facility in CATANO PR DISTRIBUTION CENTER on July 23, 2021 at 4:36 am. The item is currently in transit to the destination. July 23, 2021, 2:28 am Arrived at USPS Regional Destination Facility CATANO PR DISTRIBUTION CENTER July 16, 2021 Pre-Shipment Info Sent to USPS ProX, the manufacturer that processed & shipped this order, has no idea why this person keeps emailing them complaining that they didn't ship the order. ProX shipped it in full, and ahead of schedule. The buyer just doesn't understand how the USPS website works apparently. Everyone here can clearly see that the USPS shipped the package long ago, so obviously this review is fake, and has now resulted in a permanent ban of this buyer from the website per the Terms & Conditions of Sale.
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Liliana C.
Jul 13, 2021
I purchased the AG 800 disinfecting…
I purchased the AG 800 disinfecting fogger I needed information on what solutions to use no one ever returned an email then I wanted to returned it I email you guys more then 30 times stating to go back to my original email ect...I'm going to eat -it on this over $340 but i will NEVER order from your website and if I know some one trying to order from you guys I will 100% stop them worst website
Response from DJDeals.comJul 13, 2021
Liliana Canela 5532 spinnaker Drive Apt 2 San jose, CA 95123 4087592106 [email protected] Your fake review isn’t helping anyone 😂 Looking at our email history it looks like you asked for an RA 4 times, and 4 times you were sent an response in less than 1 minute from our customer service team with instructions; and all 4 times you ignored the instructions. Nobody else has ever had a hard time with a Return Authorization, in fact, 4 of our amazing customers just got RA’s today! You’d probably want to refer yourself back to the Return Policy to see how everyone else does it, rather than leaving a fake review about things that never happened. https://djdeals.com/customer-service/#RETURNS
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