D'iyanuReviews of diyanu.com

I had the worst experience and will never purchase anything from D'iyanu ever again. If you purchase sometime be extremely careful if you have to return it. I purchased a jumpsuit and it was too large. I filled everything out to return. Since I was not exchanging or purchasing something new I had to pay shipping $9.99. My initial order was $74.29, upon return the initial discount of 15% was taken off $10.35, I had a gift card for $20 which brought the purchase price that I had to pay $55.58. With the $10.35 reinstated it initially offset the shipping cost but now changed the full amount. Once they receive the return they took the about I paid from my cc $55.58 and reimbursed the gift card $20 not from the initial about but from the new return amount of what I paid $55.58 - $20 gc= $35.58 returned to my card. So that's initially $74.29 - $20 + tax= $55.58 my card. Return calculations $69 (cost of original item) - discount $10.35 + return shipping $9.99 + taxes $5.65 = $74.29 HOWEVER, my original payment $55.58 - $20 gc=$35. 58 returned with a mysterious loss of $18.71 please help me with this math. Because they claimed shipping but that's considered, even if not that price would be $19.98. All I asked for was my original out of pocket of $55.58 and if even take the shopping cost of $9.99 so that is still a return of $45.59. I feel taken advantage of and slight of hand. When I called for an explanation they stated that they wouldn't consider reevaluating and spoke over me when I tried to explain. So very disappointed because I have bought from you before with no issues, but this has been horrible. Just be aware of the shaky math when returning. So very disappointed.

Quality is not worth the price. Followed the washing instructions and after one wash the sweater looked horrible. They have a spelling error on the care instructions which lets me know attention to detail and quality may not be Diyanu’s priority. Reached out to customer service for resolution and they told me to get a fuzz brush. That isn’t the problem and didn’t help one bit. The print is beautiful but the quality is poor.

For men buying their pants...THEY COME IN ONE SIZE! You MUST be able to wear pants that have a 30" INseam. I am 6' 0", my inseam is AT LEAST 34"..BS! AND their RETURN POLICY is garbage.....just read the review BELOW from someone named "A.M." I share the SAME SENTIMENTS! Stay Awaaay from D'IYANU!

Returns are a JOKE. Ordered a dress and went by the size chart they provided- it was HUGE and way too long. Dress was $100 and I also ordered some other things for my partner. Had a code for 30% off the TOTAL of the order (not individual pieces), but they only refunded $60 for my 100$ dress that was never worn and still had the tags on it. Should have known it was shady when they didn’t give a return amount when I processed the return, nor a breakdown once they sent the return confirmation FIVE days after it was received in their warehouse. Shipping was USPS and I know it didn't cost more than $3.99. I’m really upset because I specifically bought from them to support a black business, but this is bad business practice and I will be telling everyone I know NOT to buy from them.

A piece of material for $60. The clothes run big and not true to size. I attempted an exchange and although I paid $107 with shipping the exchange amount is $20, what a joke. And the order arrived after the estimated delivery date.