Nadine B.
Beautiful dress but damaged
I bought this beautiful dress on sale. It fit me perfectly, but the dress is damaged. It is crochet and one strap is unraveling. The dress was on sale so I cannot get my money back.
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D'iyanu (diyanu.com) has 19 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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19 approved reviews, newest moderated first
Nadine B.
I bought this beautiful dress on sale. It fit me perfectly, but the dress is damaged. It is crochet and one strap is unraveling. The dress was on sale so I cannot get my money back.
Janice W.
I had the worst experience and will never purchase anything from D'iyanu ever again. If you purchase sometime be extremely careful if you have to return it. I purchased a jumpsuit and it was too large. I filled everything out to return. Since I was not exchanging or purchasing something new I had to pay shipping $9.99. My initial order was $74.29, upon return the initial discount of 15% was taken off $10.35, I had a gift card for $20 which brought the purchase price that I had to pay $55.58. With the $10.35 reinstated it initially offset the shipping cost but now changed the full amount. Once they receive the return they took the about I paid from my cc $55.58 and reimbursed the gift card $20 not from the initial about but from the new return amount of what I paid $55.58 - $20 gc= $35.58 returned to my card. So that's initially $74.29 - $20 + tax= $55.58 my card. Return calculations $69 (cost of original item) - discount $10.35 + return shipping $9.99 + taxes $5.65 = $74.29 HOWEVER, my original payment $55.58 - $20 gc=$35. 58 returned with a mysterious loss of $18.71 please help me with this math. Because they claimed shipping but that's considered, even if not that price would be $19.98. All I asked for was my original out of pocket of $55.58 and if even take the shopping cost of $9.99 so that is still a return of $45.59. I feel taken advantage of and slight of hand. When I called for an explanation they stated that they wouldn't consider reevaluating and spoke over me when I tried to explain. So very disappointed because I have bought from you before with no issues, but this has been horrible. Just be aware of the shaky math when returning. So very disappointed.
Will A.
I have been a repeat customer for D'iyanu and I have to say, this company gets it right! The products look and feel pristine. They promote customer engagement via giving constant discounts and loyalty points. There customer service is reliable and amazing. I have completed a total of two exchanges and a refund. Every-time they were responsive and honored their word. I recommend this business to everyone looking to enjoy some lounge-wear.
Rhema B.
Disappointed. I purchased the Sekaia Women's African Print Button-Up Vest in small and the material and fit were pretty terrible. The print is cute, but that's about the extent of the positives. It looks very cheaply made. I'm going to have to get the sides hemmed in because the openings for the arms of the vest stick out despite the ties on either side meant to tighten it. Looks like something out of Temu or Wish that should've sold for $15, not $50. Will not be ordering from them again.
Dorn W.
Great Quality, style, and fit! Absolutely gorgeous clothing
Nita
Quality is not worth the price. Followed the washing instructions and after one wash the sweater looked horrible. They have a spelling error on the care instructions which lets me know attention to detail and quality may not be Diyanu’s priority. Reached out to customer service for resolution and they told me to get a fuzz brush. That isn’t the problem and didn’t help one bit. The print is beautiful but the quality is poor.
Thelma H.
Customer service is outstanding. Quality of clothes is excellent. The material is very high quality fabric and sewn with strong stitching. The colorful African print is unique and beautiful My original order was stolen from my porch over the holiday deliveries. Diyanu immediately replaced my order without any issues or problems. Grateful for their professionalism
Shining Beyond S.
For men buying their pants...THEY COME IN ONE SIZE! You MUST be able to wear pants that have a 30" INseam. I am 6' 0", my inseam is AT LEAST 34"..BS! AND their RETURN POLICY is garbage.....just read the review BELOW from someone named "A.M." I share the SAME SENTIMENTS! Stay Awaaay from D'IYANU!