Divvy HomesMeet Divvy. Find your dream home, move in now, and rent with built-in savings for your down payment. Our program is designed for you to become mortgage-eligible in 3 years or less.
Divvy Homes (divvyhomes.com) has 220 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · Irvine, California
Excellent
Investments & Wealth · Calabasas, California
Excellent
Investments & Wealth · Orange, California
Excellent
Showing 12 reviews with 3 stars · Clear filters
Ronald
Complicated procedures with lots of different people, emails, texts, calls, etc... But the employees are responsive, helpful and care about the customer. At this point we are waiting for Divvy to address issues with the rental... we'll know more soon.
Leah
I have been patient with the reply and service request however the fact that there isn’t anyone to directly call when I have a problem and they solve it . I had just moved into my house and I was not given any ideas or instructions on where to find the mailbox, about the garbage schedule pick up and my garage door has not been working properly since we moved in 4 days ago and the maintenance never showed up or called as scheduled.
Response from Divvy HomesAug 16, 2023
Hi Leah, thank you for taking the time to leave us a review. We are sorry to hear about your experience. If you need any further assistance, please feel free to reach out via phone at 833-600-0096 or via email at [email protected] to speak directly with your designated resident success manager.
J M D.
Its expensive!!!
Response from Divvy HomesMar 3, 2023
Thank you for taking the time to share your feedback with us. We'd like to share more information regarding the payments. Divvy's monthly payment consists of two parts. Firstly, the rent, which is calculated based on the property's specific features. Secondly, the "home savings" which is set aside as a contribution towards your future down payment. If you have any questions or concerns regarding your payments, our dedicated payments team is available to assist you. Please feel free to contact them at [email protected], and they will be happy to help you.
Bryan W.
The company’s payment plan is good but for the money we spend we should receive the same maintenance request for the house that apartment’s offer
Response from Divvy HomesFeb 15, 2023
Hello, thank you for taking the time to share your feedback. Divvy is responsible for taking care of maintenance and repair costs to make sure your home is safe and habitable. However, Divvy does not cover cosmetic repairs. If you have any questions, please feel free to reach out to us directly at [email protected]. We'll be happy to assist.
Evvert W.
My experience with you was not the greatest. It took to long to get in touch with someone when there was a problem. Then when I did get in touch with someone it was always an excuse on getting the problem fixed or you say we don't deal with that kind of issue.
Response from Divvy HomesFeb 7, 2023
We apologize if your experience working with us has fallen short of your expectations. To allow us to better understand your concerns, please reach out to us via email and provide details about your experience. Thank you for bringing this matter to our attention.
drlynnelofton
The purchase process was great, The inspector missed some major problems and in the past 3 months they have not been resolved. The contractors that they have retained, most don't show up to the appointments, but a few were pretty good about keeping to their word. I am still waiting to be able to use the house fully. It's taking some time.
Response from Divvy HomesJan 30, 2023
Hello, we understand the significance of prompt and reliable repair services. We apologize for any inconvenience you may have experienced and are committed to resolving the matter in a timely manner. Our repairs and maintenance team is actively reviewing the status of your repairs. Thank you for bringing this to our attention.
Stephanie
My experience with divvy has been ok. We started our journey with divvy back in September 2022.a They paired me with a really good realtor. But my dislike is that there were homes that i put in for that they low balled the heck out of. There was one house i tried for that was selling for $120k but the gave an offer of $100k. The seller decided to walk away because divvy wouldn't move from that figure. The other thing divvy has going on is communication. I like to text but not all the time especially on important business matters. I would call but they perfer text. I understand that its busy from time to time but on some things you just need someone to verbally explain and break stuff down that cant fix in a text. Lastly the portal system used online needs an update of some sort. There were times i couldn't view documents due to constant errors or mysterious payments coming up on my side of the system saying it needz to be paid but not on their side. Also the inspector for my house is like a beast at his job. Which can be good but not all the time. I talked with the seller of our new home and the things this man did i would be writing about here all day. Overall divvy may have its issues but so far it is a good company trying to do things to help people.
Response from Divvy HomesJan 30, 2023
Hello, we appreciate you taking the time to provide feedback! Divvy Homes takes a comprehensive approach in evaluating a home's value by considering multiple factors, such as recent sales data, local market knowledge, and current real estate trends. Our bidding strategy is based on this evaluation and is designed to make a competitive offer for your dream home. Although securing the perfect home may require multiple offers, we are dedicated to helping through the process and are here to support our clients with any questions along the way. We understand that prompt support is essential and apologize if you experienced wait times on our phone lines. To better serve you, we offer support via email and text in such instances. We are continually working to improve our customer experience and are pleased to inform you that we have recently upgraded our client portal to provide a more streamlined and user-friendly experience. We hope these improvements addressed the concerns raised in your review.
Rudolph H.
The customer support process needs to be better, and inquiries answered in real time.
Response from Divvy HomesJan 23, 2023
Thank you for sharing this feedback. We apologize for the poor experience you've had. We've reviewed your account and requested that our team reach out to you directly. Moving forward, feel free to email [email protected]. Our operating hours for this email are Monday-Sunday 9AM-7PM EST.