DivorceNetReviews of divorcenet.com

It was very easy to answer the questions. Of course, some of the questions I personally couldn't answer. But it was easy to use. I recommend Divorcenet to anyone who is going through this.

Nothing yet I’m still married

Today was a good experience. My call went almost directly to a representative. However I had called 3 other times this week. After a 5 minute wait time a machine asked for my call back number. Which is a nice service some companies offer. However I never did receive a return phone call. Today like magic however I got directly through.

I paid $499 for the premium package. I filled out questionnaire and realized that I was not tech savvy enough to know how to do this. I'm not good with Internet stuff. In ONE days time I sent them a email explaining the situation. Attempting to contact them was a nightmare. Phone rings answers hangups. Finally I received a email saying I did not qualify for ANY refund. I literally only filled out the questions. I'm so upset. $499 is Alot of money to me and now I am stuck. I feel very foolish. Don't use this service if your old and not literate in all aspects of tech. Melissa Rutherford

They lost months of data I had entered into their questionaire back in mid-September. Apparently this is a widespread problem. I have tried communicating with them over many weeks, and they give me the runaround every time. Better to use paper and pencil, better a spreadsheet, better anything but this incredible waste of money and time on a service that can't do the ONE thing it's supposed to do: save your data.

I let myself be swayed by the good reviews that appear on their site and purchased the Premium Plus service. Right after you purchase the service, everything seems great; they immediately send you an email asking for a rating. You rate them, and then the nightmare begins. I've been waiting for 3 weeks for them to respond to an email. I've called them three times asking general questions about my documentation, and each time they say they can't help me. I understand that they can't provide legal advice, and all my questions were about the documentation they themselves had sent me, which had some blank pages. I'll quote what is written in their software after making the purchase: ¨You also have the comfort of unlimited free product support by phone and email. Although we cannot provide legal advice or advice specific to your situation, we are here to help you with the program from start to finish¨ NONE of my questions have been answered. They have sent me emails to sign documents for myself and my spouse that we had already signed back in August, a total lack of professionalism. I've had to seek information from other experts about my case. At this point, I don't think I'll continue my divorce process with this company. They only ensure that their clients leave a good review and then leave them to their own. Please look for other solutions because in DivorceNet you CAN´T trust.

It was very easy to follow and when I have issue and called , the people on the other end were friendly and very helpful

The Customer Service Rep that assisted me with all my concerns and questions was very patient and extremely detailed.