Divorce.com Reviews | Read Customer Reviews of divorce.com

Divorce.com Reviews | Read Customer Reviews of divorce.com

Divorce.com reviews

410 approved reviews, newest moderated first

Patrick A.
Jul 17, 2025
Not LGBTQ Friendly
Absolutely no help. They're processes and forms are not friendly for the LGBTQ community. The paperwork is all pre-built templates, that read like pre-built templates. I could have done better and saved $2,000 by doing it myself. I asked for help multiple times and was constantly told they couldn't. I'm having to list myself as the mother because our child has two dads.
Response from Divorce.comJul 22, 2025
Thank you Patrick for bringing the matter to our attention, we recognize how important inclusivity is, especially during such a personal and challenging time as divorce. We apologize that your experience not as expected, it was never our intention to add to your hardship, we have reached out via email with the forms corrected and have addressed the issue for future customers.
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Miles L.
Jul 16, 2025
Jurisdiction change
**UPDATE as of 7/18 from a 1 star review** After posting my initial review, I was contacted by Tamara from Divorce.com. She listened to my concerns and offered a 50% refund. I'm very pleased with the outcome and appreciate the proactive follow-up. It shows the company is willing to resolve an issue when given the chance. ************* After entering the required information and submitting my request to obtain the necessary documents, I believed I could change the jurisdiction from California to Utah. However, despite trying to update the state, the system remained locked on California. I was then informed that switching to a new jurisdiction would require an additional payment of $249.50. I ultimately used Utah’s online service, which allowed me to make the necessary jurisdictional changes without any issues. Unfortunately, I’m now out $499. for a service I couldn’t even use. Rather than offering a partial refund, I was told I’d need to pay more.
Response from Divorce.comJul 22, 2025
Thank you, Miles! We truly appreciate you taking the time to update your review. Your experience is important to us, and we want you to know that we carefully read all feedback to ensure any concerns are fully addressed and resolved. We're grateful for your continued trust and support.
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Sharon
Jul 14, 2025
It's great to be able to get this done…
It's great to be able to get this done in a matter that works for both parties and be able to control your wants and needs in such a difficult time.
Response from Divorce.comJul 15, 2025
Thank you Sharon for your review. It is so important to find a path that respects everyone’s needs, especially during challenging times. I’m glad we could work help and provide some sense of control and clarity.
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A S.
Jul 10, 2025
The process has been mostly very…easy
The process has been mostly very smooth, which I can't imagine it would be with hearings. They missed finding my money order in the envelope, but once they looked for it in the envelope (they keep everything!) a second time, they located it.
Response from Divorce.comJul 15, 2025
Thank you for your feedback — We are glad to hear the process was mostly smooth for you. I appreciate your patience regarding the money order, and I'm glad it was located quickly once rechecked. We do our best to keep everything organized, and your understanding means a lot!
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customer
Jun 27, 2025
Judge didn't like the paperwork
Judge didn't like the paperwork. Was hard to understand what to.fill out...had to fix too many times
Response from Divorce.comJun 27, 2025
We're sorry to hear about your experience and appreciate you bringing this to our attention. We take feedback seriously and would like the opportunity to learn more about what happened and how we can make it right. We have sent an email to you, should you be willing to discuss your experience further, we would greatly appreciate the opportunity to better understand the situation and work toward a resolution.
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ERIC B.
Jun 25, 2025
Provided the forms well
Provided the forms well. Instructions for the filling out the forms was often good but sometimes confusing and sometimes lacked clarity. Help with questions was sometimes slow and some questions were not answered well. I would recomend to others as I belive that this was the best resource out there for non-contested divorces.
Response from Divorce.comJun 27, 2025
Thank you for your feedback! We're glad to hear that you found our forms helpful and that you would recommend our service to others. We truly appreciate your trust in us as a resource for your divorce. We also appreciate your honest comments, we're always looking to improve, and your input helps us identify areas where we can do better. If you have any unresolved questions or additional suggestions, we’d love to hear from you directly so we can assist further. Thanks again for choosing our service and sharing your experience!
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Lee S.
Jun 25, 2025
Easy
It was very easy
Response from Divorce.comJun 27, 2025
Hi Lee, we are glad to hear that you are off to a good start with our service. We aim to make every step of the process clear and as easy as possible. Thank you for allowing us to help you through the process.
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TYWAN S.
Jun 17, 2025
The professionalism from the people…
The professionalism from the people working on my divorce. And the prompt responses back to my emails.
Response from Divorce.comJun 19, 2025
Thank you so much for your kind words. We’re truly glad to hear that you felt supported by our team during such an important and challenging time. Providing professional service and timely communication is always a top priority for us, and it means a lot to know that made a difference for you. Please don’t hesitate to reach out if you ever need anything in the future.
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