DM
Stealing money!
Dividend Finance just went through a portal upgrade, where you have to create a new login and whatnot. Beware! The pay off balances are off by 1 penny in their favor!

Dividend is a leading national provider of renewable energy and energy-efficiency financing solutions to homeowners. We believe that solar should be an investment, not just another monthly expense and make this possible through offering a comprehensive suite of residential solar loan options to our customers. Our unsecured solar loan, the EmpowerLoan™, continues to expand its product offerings into the home-energy space - including PACE financing. As well, Dividend has developed a comprehensive platform for installation partners and homeowners to streamline the financing process and help our customers achieve their goal of solar ownership.
Dividend Finance (dividendfinance.com) has 594 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Banking & Money · Woodland Hills, California
Excellent

Banking & Money · San Francisco, California
Excellent
Banking & Money · Beverly Hills, California
Excellent

Banking & Money · San Francisco, California
Excellent
594 approved reviews, newest moderated first
DM
Dividend Finance just went through a portal upgrade, where you have to create a new login and whatnot. Beware! The pay off balances are off by 1 penny in their favor!
customer
This company is corrupt. It is nearly impossible to log into your portal and get any sort of documentation regarding your loan and pay-off information. I have spent an incredibly long period of time on the phone with them just trying to get my simple loan documents for a refinance. There is something not right with this company and I am paying this off ASAP to get out of this relationship. I highly advise against using them.
Robert P.
Like many others, the unscrupulous terms of the interest only loan were hidden from us and when we increased our monthly payments, we saw no decrease in our balance in over 18 months. We have been trying to get someone at the company to clearly explain what is happening, but without success. Finally, when our tax accountant couldn't make sense of what they were telling us, we went online and found others who were speaking out about their experiences with Dividend Finance. At our current monthly payments of $500 at 6% rate with this interest-only loan, we will pay over $9000 in extra interest over the next 10 years than if we take out a 7.25% fixed rate home equity loan. Based on some of the other reviews, we may have trouble getting Dividend to let us buy out our loan, but we are trying to get out as soon as possible. We are contacting legal assistance, but legal fees are probably more expensive that the $4800+ we have lost with this company so far.
Jonathan F.
The company I went through used this company for a solar Loan. They start the loan before the solar is even turned on. They consider the project complete when the solar is installed but not turned on yet. That is like saying we have manufactured a car sent it to your house and delivered it but we are not giving you a key to drive it and it has to sit there a few weeks and pay interest on it until a month of inspection are completed. Then oh you have pay us but you still can't use it. So not only is the loan payment and Interest start but you still have an electric bill. This company should be shut down.
Bre
Terrible customer service very unprofessional & they are scammers do not walk RUN
Kevin M.
WARNING: Stay far away from this finance company! Would have been zero stars if possible. Should you not follow this advice, read and understand every single word of any document/contract presented to you for a signature. I understand financing institutions need to make their profits from their loans but charging more than 8% APR on an apparent "8-year loan" will drastically lengthen it with a revolving door of interest and set you up for a lengthy, financial nightmare. This company and the business they run are surrounded by unethical processes. It's no surprise they are part of a big lawsuit currently for solar panel loans. Nearly 80% of the monthly payments will go towards a never-ending relinquished interest amount that will grow within 24 hours of processing your monthly payment for a continuous loophole, and then each and every day thereafter. By the time you're ready to pay the next month, be ready for your principal balance to barely see maybe 20% of your payment. Furthermore, should you decide to process extra payments with intentions of chipping away at your principal balance, in fine writing within their contract, "the company has the option to use your payments to pay for any fees and/or interests before applying any balance to the principal." Without hesitation, your extra payment will be accepted with no clarification of the breakdown and your left wondering why did my principal amount not go down (i.e. Should you have intentions of making a $200 payment to lower principal balance, depending on how many days since your last payment, funds will be taken from that amount to pay off any/all interest accumulated first.) If you're already in a contract, best just to throw all the money intended to pay off the principal amount during your monthly payment instead of two payments of month, to save you from the theft of interest with this company. This occurred through experience with paying off the incentive to stop the monthly payment amount from going up. Do yourself a favor, do not jump into this shark tank of a contract. If you're already stuck in the "quicksand," get out as soon as you can. Shop elsewhere, read the fine details (no matter how pushy your solar installer can be) before any signature or save the best you can to refrain from ever needing to finance, especially through Dividend.
Mary J.
WORST COMPANY EVER NOVEMBER 2024 This company is so bad, there is no room for improvement. It needs to be shut down. It would not give me reason for refusing to transfer the LOAN to me, the new deed owner. Third party authorization form was sent three times via email but it cannot be found in the office. Paid off loan but cannot send me statement that such funds were received. I could go on and on with disgust so in summary, IF YOU WANT STRESS, HEADACHE, AND TIME TO WASTE, deal with DIVIDEND.
Claudine B.
I had a very frustrating experience with this lender, especially in relation to their handling of my solar panel loan. I had solar panels installed on my home and I was shocked to find out with less than 24 hrs to close of escrow that they do not allow loans to be transferred to new owners that are not going to occupy the home. This information was not provided to me prior to securing the loan and the answer I received from Dividend was that they don't divulge that information unless the question is asked. How would anyone know to ask if an investor could assume a solar panel loan? And they waited until the day before close to tell us this unknown rule of their company. They have now caused the closing to be postponed as I am now having to pay the loan off in order to sell my home. I expected a smooth transition, especially considering that solar panel loans are increasingly common in real estate transactions. However, instead of a seamless process, I was faced with unnecessary hurdles and confusion. The company’s refusal to allow loan transfers to the new homeowner is a major flaw and demonstrates a lack of consideration for buyers who are trying to maintain eco-friendly choices while also adhering to their financial obligations. It made a potentially great investment feel like a burden. If you're thinking about purchasing solar panels or buying or selling a home with solar panels financed by Dividend Finance, be warned that this lender will complicate the process. I would not recommend them to anyone looking for a smooth and efficient transaction.