District 5 Boutique is a premier fashion destination known for its curated selection of luxury and contemporary designs. Celebrating 15 years in the fashion and e-commerce industry, District 5 offers an exclusive shopping experience with handpicked collections from top designers worldwide. With a commitment to quality, style, and exceptional customer service, we bring sophistication and elegance to every wardrobe.
District 5 Boutique (district5boutique.com) has 92 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
district5boutique.com
Website
district5boutique.com
Category
Costume & Wedding
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 83% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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DO NOT ORDER FROM THEM! I ordered a dress a year ago for 2,400 dollars and they never delivered it. there is no way to contact them except through Instagram. they said they refunded my money but never did. will not supply an invoice or contact me. they don't answer emails. may have gone bankrupt and re-opened?
Response from District 5 BoutiqueSep 21, 2026
Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey
We will honor any store credit you have with us. Please contact us and we will take care of you.
WA
wafa A.
If I can give them 100 minus I would
If I can give them 100 minus I would
Stool more than 16000k from me , never refunded and I did not receive any thing
Response from District 5 BoutiqueSep 21, 2026
Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey
We will honor any store credit you have with us. Please contact us and we will take care of you.
MS
Miriam S.
Took my money and disappeared
I purchase dress on 7/10-2025. I wired money 7/11/2025. I received no correspondence after that. They have ignored calls emails WhatsApp messages. I filed a complaint with the better business bureau. This is criminal behavior.
Response from District 5 BoutiqueSep 21, 2026
Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey
We will honor any store credit you have with us. Please contact us and we will take care of you.
IV
ingrid V.
I had ordered from this store before…
I had ordered from this store before and it was a very long wait but my second order never arrived and can’t get a hold of anyone
Response from District 5 BoutiqueSep 21, 2026
Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey
We will honor any store credit you have with us. Please contact us and we will take care of you.
District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business
IT
Itchie
Never received a dress I ordered in…
Never received a dress I ordered in April 2025 - emailed, called, left voice messages and still have never heard a peep about anything. Not even a simple email message. It has been 9months since I ordered this. Horrible customer service
Response from District 5 BoutiqueSep 21, 2026
Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey
We will honor any store credit you have with us. Please contact us and we will take care of you.
District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business
FA
Faten A.
Extremely Disappointing Experience — Lost Over $1600
They will make you regret the day you were fooled by their ad, stole more than 1600 $, we never got a refund or even an alternative dress. They had the biggest red flags on them but I was blind. They don’t have a review section not on instagram not on their web, when I tried to warn everyone and expose them they threatened me. I know now that they can’t actually hurt me (more than they already did) but At this point, I’m exhausted and drained from trying to get my money back, I don’t have any fight left in me. I just hope this review helps someone avoid the same situation, I saw at least 10 to 15 victims on social media
Response from District 5 BoutiqueSep 21, 2026
Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey
We will honor any store credit you have with us. Please contact us and we will take care of you.
District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business
RA
Roua A.
Extremely Disappointing Experience – Never Received My Dress or My Refund
I placed an order on August 23, 2024, and to this day I have not received the dress nor my refund. When I ordered, the website clearly stated that the dress would be made and shipped in September, and I was completely fine with that timeline.
However, September passed with no shipment. When I contacted them, they told me the order could not be canceled because they had already “confirmed it with the designer” and that due to the “expensive fabric” and “pre-order policy,” cancellation was not possible.
Despite many follow-up emails — most of which went unanswered — I received a message in February saying there was “good news” and that my dress would be shipped within 4–6 weeks. I was hopeful and waited again.
Then in May 2025, they apologized and offered me a $200 compensation and told me I could choose another dress from the available collection. I selected a dress, only for them to ask me to pay the price difference.
Why would I pay more when I never received the original dress I ordered last year, and when my refund still hasn’t been issued?
As of today, they no longer reply, I haven’t received any compensation, and my refund was never processed despite sending them all required information multiple times.
This has been an extremely frustrating and disappointing experience. I do not recommend ordering from this website under any circumstances.
Response from District 5 BoutiqueSep 21, 2026
Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey
We will honor any store credit you have with us. Please contact us and we will take care of you.
District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business
AK
A K.
This place is a scam they give you…
This place is a scam they give you excuses for months and they don’t deliver. They stopped answering to your emails they make you wait and wait and wait for nothing don’t shop from there. They need to be investigated and once and for all to be shut down and put in jail cause people like them they’re nothing but frauds
Response from District 5 BoutiqueSep 21, 2026
Hello, we are sorry for the past experience you had with us.
Please see our explanation here https://district5luxe.com/pages/our-journey
We will honor any store credit you have with us. Please contact us and we will take care of you.
District 5 started in 2009- we have overcome the unimaginable. We would love to win back your business.
We would love to win back your business